HEART AND SOUL HOSPICE LLC
Provider Information
- Address
- 51 CENTURY BLVD
NASHVILLE, TN 37214 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 20, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART AND SOUL HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART AND SOUL HOSPICE LLC compares to hospices nationwide.
12 minutes
of nurse care per routine home care day, on average
That is the 47th percentile among hospices nationally. The national median is about 12 minutes.
59
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12 min
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.8%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.1%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits61.2%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.7%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,794 · 43rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 60.3% of patients or more. Most hospices score above 90 percent.
- Pain screening99.1%
- Pain assessment99.2%
- Breathing difficulty screening99.6%
- Breathing difficulty treatment96.8%
- Treatment preferences discussed100%
- Beliefs and values discussed98.7%
- Bowel care for patients on opioids97.8%
- Visits in the last days of life60.3%
- All care steps completed96.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer13%
- Dementia36%
- Heart and circulatory disease26%
- Lung and respiratory disease5%
- Stroke10%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Heart and Soul Hospice in Nashville
Heart and Soul Hospice LLC serves families throughout Nashville, Tennessee. They offer end-of-life support focused on comfort and dignity. The team works out of their office on Century Blvd in Davidson County. Their goal is to help patients live their final days with as much peace as possible. Hospice care is not just about medical needs. It is about supporting the whole person and their loved ones. That is the core of what they do. Choosing the right provider is a major decision for any family. You want a team that listens well. You also want a group that understands the local Nashville community. Heart and Soul Hospice provides these essential services to those in need. They bring care directly to the patient, whether at home or in a facility. This keeps the patient in a familiar setting. It makes a difficult time just a little bit easier for everyone involved.
About Heart and Soul Hospice LLC
Heart and Soul Hospice LLC is a for-profit provider that began serving the area on June 20, 2021. Being Medicare-certified means they meet federal standards for health and safety. That is a big deal. For-profit status means they operate as a business, but they must still follow strict government rules. Families should know that Medicare covers hospice care if a doctor says the patient has six months or less to live. Heart and Soul Hospice has been a part of the Nashville healthcare landscape for a few years now. They have established their place in the community since 2021. When you look at a provider, check how long they have been around. Experience matters. It shows they have a track record of serving local patients. You should always feel free to ask them about their specific team and how they handle after-hours calls. Being informed helps you feel more in control of the care plan.
Quality of Care
Understanding Hospice Care in Nashville
Nashville has many hospice options for families. The city is home to several high-quality providers. Most agencies here work with local hospitals and nursing homes to coordinate care. This makes the transition from a hospital to home care much smoother. One thing to keep in mind is that hospice is not about giving up. It is about choosing comfort over aggressive cures. Here is the thing — most people wait too long to call for help. They think hospice is only for the very last days of life. That is not true. You can receive care for months if needed. This extra time allows the team to build a real bond with the patient. It also gives the family more time to focus on being together. The goal is to make every day count. Nashville providers are used to helping families in these moments. They know the local resources and can help you find what you need.
What to Ask When Choosing a Hospice Provider
Do not be afraid to ask hard questions. You are the advocate for your loved one. First, ask how quickly a nurse can get to your home in an emergency. You need to know that help is available 24/7. Second, ask about the staff members who will visit. Will you see the same nurse every week, or will it change often? Consistency helps build trust. Third, ask how they handle spiritual and emotional support. Does their team include a chaplain or a counselor? This is often just as important as the medicine. Finally, ask if they have experience with your specific health needs. Some agencies specialize in certain conditions like heart disease or dementia. Make sure their strengths match your situation. Take notes during these calls. You have a lot on your mind, and writing things down helps you compare your options later. You are doing a great job for your family.
Preserve Your Family Stories
Your loved one has a lifetime of wisdom and memories. Capture their unique voice and stories today so they can be cherished by your family for generations to come.
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Helpful Guides for Families
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Understanding Hospice Levels of Care: A Family Guide
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Some stories are worth writing down
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