GENTIVA
Provider Information
- Address
- 7135 CHARLOTTE PIKE, STE. 200
NASHVILLE, TN 37209 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 20, 1994
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 110 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 179 |
248
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
12.4 minutes
of nurse care per routine home care day, on average
That is the 52nd percentile among hospices nationally. The national median is about 12 minutes.
1830
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.4 min
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.5%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits25.8%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.5%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.6%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.1%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.3%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,001 · 39th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 72.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment99.8%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment99.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids99.8%
- Visits in the last days of life72.4%
- All care steps completed99.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia21%
- Heart and circulatory disease29%
- Lung and respiratory disease11%
- Stroke9%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at Gentiva in Nashville
Gentiva provides compassionate hospice services for families throughout Nashville and the surrounding Davidson County area. Their team works from their office on Charlotte Pike to bring comfort and support right to your home. Choosing hospice is a big step, but having local experts nearby can make a world of difference for your loved one. They focus on managing pain and ensuring quality of life during a very difficult time. It is about helping your family focus on what matters most—each other. Getting the right care in your own community helps keep things simple and familiar when you need it most. Gentiva has been serving the community for many years, bringing a steady hand to families in Nashville. That is a real comfort when you have so many other things on your mind.
About Gentiva
Gentiva operates as a for-profit hospice provider and has been Medicare certified since June 20, 1994. That is over thirty years of experience helping families navigate the end-of-life journey. When you look for a hospice provider, it helps to know how long they have been doing this work. Being certified for decades shows a deep commitment to meeting federal standards. They are held to strict rules by Medicare to ensure they provide high-quality care. This gives families peace of mind. You should know that for-profit status is common in modern healthcare, but it does not change the core mission of comfort. The goal remains the same: to provide dignity and support. Gentiva has built a long track record here in Tennessee, and that history matters. It means they know the local healthcare system well and understand how to get you the resources you need quickly.
Understanding Hospice Care in Nashville
Nashville has a wide range of medical resources, but hospice is unique. It is a specialized form of care that focuses on comfort instead of a cure. Think of it as a team that comes to you. In a city as busy as Nashville, having a provider who knows the local hospital systems and pharmacies is a huge advantage. The thing is, many families wait too long to call for help. Hospice is not just for the final days. It can provide support for months, helping with medications, equipment, and emotional care. And the best part? Most hospice care happens right where you live. Whether that is a private home or an assisted living facility, the team travels to you. It takes the burden off your shoulders. You get to spend your time being a family member rather than a full-time nurse or coordinator.
What to Ask When Choosing a Hospice Provider
Choosing the right team is personal. You need to feel comfortable with the people entering your home. Start by asking how quickly they can respond to a middle-of-the-night emergency. You also want to know how their team handles pain management. Ask specifically about how they support family members with grief and stress. It is okay to be direct. A good provider will be happy to answer these questions clearly. Here are a few more things to consider: How often will a nurse visit? Who do I call if I have a question on the weekend? What happens if our needs change suddenly? These answers tell you a lot about their culture and care style. Listen to your gut. You want a team that feels like a partner. If a provider seems rushed or uses words you do not understand, keep looking until you find the right fit.
Keep Your Family Stories Alive
Your loved one’s story is a treasure. We can help you capture their memories and wisdom to share with future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.