HEARTH HOSPICE
Provider Information
- Address
- 811 BROAD ST, SUITE 100
CHATTANOOGA, TN 37402 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 22, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 82 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 11 |
| Volunteers | 48 |
173
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTH HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTH HOSPICE compares to hospices nationwide.
12 minutes
of nurse care per routine home care day, on average
That is the 47th percentile among hospices nationally. The national median is about 12 minutes.
598
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12 min
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.9%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits51.6%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.7%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.3%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.7%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,892 · 50th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 82.2% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment99.7%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.6%
- Treatment preferences discussed100%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids100%
- Visits in the last days of life82.2%
- All care steps completed98.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia26%
- Heart and circulatory disease27%
- Lung and respiratory disease10%
- Stroke9%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Serving Families in Chattanooga
Hearth Hospice provides essential end-of-life care for residents in Chattanooga, Tennessee. Located at 513 Georgia Avenue, they support patients and their loved ones throughout Hamilton County. Their team focuses on comfort, dignity, and quality of life during a very difficult time. Choosing the right support is a big decision for any family. That is why having local options like this matters so much. They help manage pain and offer emotional support right where you live. Whether at home or in a facility, their goal is to keep patients comfortable. It is all about peace of mind. Families need to know they have a partner they can trust nearby. This team works hard to make sure every patient feels seen and heard. You are not alone in this journey.
About Hearth Hospice
Hearth Hospice has been Medicare certified since March 22, 2013. As a for-profit provider, they have served the community for over a decade. This longevity suggests a stable presence in the Chattanooga area. Many families feel better knowing a provider has a long track record. Being Medicare certified means they meet strict federal standards for care. This is a big deal. It shows they follow rules designed to keep patients safe and comfortable. You should always check if a provider has this certification before you sign anything. It acts as a baseline for the quality you can expect. They offer services that cover both the medical and emotional needs of the patient. They focus on the whole person, not just the illness. This is the heart of what hospice care should be. Every family deserves this level of attention and care.
Exceptional Quality Scores
Understanding Hospice Care in Chattanooga
Finding the right care in Hamilton County can feel overwhelming. But, you have good options here. Hospice is not just about the final days. It is about living as well as possible for as long as possible. Most people don't realize that hospice can start much sooner than the last week of life. In fact, many families wish they had called sooner. The team in Chattanooga works with your doctors to create a plan that fits your specific needs. They bring the care to you. This keeps the patient in a familiar, comforting space. And that is what matters most. Whether you are in downtown Chattanooga or the surrounding areas, help is available. You just have to make the call. The goal is to reduce stress for everyone involved. Taking that first step can bring a lot of relief.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a deeply personal task. You should feel comfortable asking tough questions. Here are a few things to keep in mind. First, ask how quickly they can respond to an emergency at night or on the weekend. You need to know help is always there. Second, ask how they handle pain and other tough symptoms. Can they adjust meds quickly? This is vital for comfort. Third, ask about their staff. Who will be visiting your home? It helps to know the faces you will see. And finally, ask how they support the family after a loss. Grief is hard, and you should not have to walk that path alone. Do not be afraid to ask for clarity. A good provider will be happy to answer everything you need to know.
Preserve Your Family Legacy
Your family stories are precious. This time in life is a perfect moment to capture memories and wisdom for the generations to come. Start preserving your history today.
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Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
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How to Start Hospice Conversations: A Practical Guide
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What CMS Star Ratings Actually Mean for Your Family
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.