HospiceScout

GENTIVA

Provider Information

Address
930 MCCALLIE AVE.
CHATTANOOGA, TN 37403
Ownership Type
For-Profit
Medicare Certified Since
September 16, 1998

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care at GENTIVA

GENTIVA serves families in Chattanooga, Tennessee, from their office on McCallie Avenue. They focus on comfort and peace for patients facing a life-limiting illness. Choosing a provider is a big step for any family. This team works to manage pain and help patients spend quality time with their loved ones. That is the goal of hospice care. They provide skilled medical staff and emotional support to ensure comfort at home or wherever the patient lives. You want a team that listens to your needs. This provider brings experience and care to the Hamilton County area to help make each day count.

About GENTIVA

GENTIVA has been Medicare certified since September 16, 1998. That represents over 25 years of service in the community. They operate as a for-profit provider, which means they manage their own resources to meet strict federal standards. What should families know? Long-term certification shows they have stayed consistent with government rules for a long time. They are located at 930 McCallie Ave in Chattanooga. It is helpful to know they have been around for so many years. That experience can bring a sense of calm to a family during a difficult transition. The team follows standard hospice rules to provide care for patients in Hamilton County. If you need to reach them, you can call (423) 892-3737 to ask about their specific programs. They are ready to talk through your options whenever you feel the time is right.

Quality of Care

GENTIVA holds an overall rating of 4.5 out of 5 stars. They also earned 4.5 out of 5 stars for their quality of care. This score comes from the CMS Hospice Care Index. It shows they perform well on federal quality measures. That is a strong sign of their commitment to patients.

Understanding Hospice Care in Chattanooga

Hospice is about living well for as long as possible. It is not about giving up. It is about choosing a path that puts comfort before aggressive medical treatments. In Chattanooga, many families rely on hospice to help manage difficult symptoms like pain or trouble breathing. The thing is, hospice is a team effort. You get nurses, aides, and counselors who visit you where you live. Some people think you must go to a hospital for this care. But most hospice happens in your own home. That is a big deal for families who want to stay together. Medicare covers these services for eligible patients. You do not have to walk this path alone. Having a local team means they know the area and can get to you quickly when you need them most.

What to Ask When Choosing a Hospice Provider

Picking a hospice provider feels like a heavy task. But asking the right questions makes it easier. Start by asking how quickly they can get to your home in an emergency. You should know who will be on your core team. Ask how they handle pain management and if they have a doctor on call 24/7. It is also good to ask how they support the family emotionally. You need to feel comfortable with the people entering your home. Do they have experience with your specific health needs? Don't be afraid to ask for clarity. A good provider will be happy to explain everything to you. They should make you feel heard and respected throughout the entire process. Take your time to get the answers that matter to you and your family.

Preserving Your Family's Story

Your loved one has a lifetime of memories worth keeping. We can help you record these stories so they are never lost. It is a simple way to honor their life and keep their spirit close to your heart.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.