HospiceScout

OPEN ARMS HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1836 WEST GEORGIA ROAD
SIMPSONVILLE, SC 29680
Ownership Type
For-Profit
Medicare Certified Since
August 15, 1991

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for OPEN ARMS HOSPICE
RoleStaff Count
Registered Nurses (RN)42
Physicians2
Volunteers30

70

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what OPEN ARMS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how OPEN ARMS HOSPICE compares to hospices nationwide.

14.4 minutes

of nurse care per routine home care day, on average

That is the 71st percentile among hospices nationally. The national median is about 12 minutes.

62

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.4 min

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.5%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life85.7%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits69.4%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.5%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months30%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.8%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)97th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$9,276 · 8th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 56.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment97.3%
  • Breathing difficulty screening99.8%
  • Breathing difficulty treatment98.1%
  • Treatment preferences discussed99.8%
  • Beliefs and values discussed98.5%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life56.4%
  • All care steps completed96.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer30%
  • Dementia16%
  • Heart and circulatory disease13%
  • Lung and respiratory disease15%
  • Stroke6%
  • Other conditions24%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Simpsonville

Bon Secours Hospice by Compassus serves families in Simpsonville, South Carolina. They offer end-of-life care focused on comfort and dignity. Their team works to meet the physical and emotional needs of every patient. They support loved ones during this difficult time. Choosing a hospice provider is a major decision for your family. This team is dedicated to providing high-quality care in the Greenville area. They focus on making each day count for those they serve.

About BON SECOURS HOSPICE BY COMPASSUS

This provider operates as a for-profit hospice organization. They have been Medicare certified since August 15, 1991. This long history shows their commitment to serving the community. When choosing a provider, it is helpful to look at their certification history. Medicare certification means they meet strict federal standards for care. Families should know that this team has served the Simpsonville area for many years. Their goal is to provide expert care that follows national guidelines. You can rely on their experience to help guide your family through the hospice journey. They aim to provide comfort and peace to everyone in their care.

High Quality Standards

This provider holds an overall rating of 5 out of 5 stars. They also earned a 5-star rating for quality of care from CMS. Their patient satisfaction rating is 4 out of 5 stars. These scores show a strong commitment to excellent service.

Understanding Hospice Care in SIMPSONVILLE

Hospice care is a special way to support people with serious illnesses. It focuses on comfort rather than a cure. In Simpsonville, many families choose hospice to improve their quality of life. The care team includes nurses, aides, and social workers. They visit patients at home or in care facilities. They manage pain and other symptoms to keep the patient comfortable. Hospice also provides support for the whole family. This includes counseling and help with daily tasks. It is about living each day as fully as possible. You are not alone when you choose hospice care. There is a team ready to help you navigate this path.

What to Ask When Choosing a Hospice Provider

Choosing the right team is an important step for your family. Here are some questions to ask when you meet with a provider:

  • How quickly can your team respond if we have an emergency at night?
  • What specific services do you offer to support family caregivers?
  • How do you manage pain and keep my loved one comfortable?
  • Can you explain how your team coordinates with our primary doctor?

Asking these questions will help you feel more confident in your choice. Listen to your gut feeling when you talk to them. A good hospice provider will answer all your questions with care and patience. They want you to feel supported and informed every step of the way.

Preserve Your Family Stories

Your loved one has a lifetime of stories worth saving. We can help you record and share their memories for future generations.

Learn More

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.