HOSPICE OF THE UPSTATE, INC
Provider Information
- Address
- 1835 ROGERS ROAD
ANDERSON, SC 29621 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 9, 1988
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 48 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 9 |
114
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF THE UPSTATE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF THE UPSTATE, INC compares to hospices nationwide.
14 minutes
of nurse care per routine home care day, on average
That is the 68th percentile among hospices nationally. The national median is about 12 minutes.
142
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14 min
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.7%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits37.3%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15.4%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months14.1%
Ranks better than about 93% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.1%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.6%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)98th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,833 · 14th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 75.1% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids100%
- Visits in the last days of life75.1%
- All care steps completed99.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer26%
- Dementia25%
- Heart and circulatory disease23%
- Lung and respiratory disease10%
- Stroke4%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice of the Upstate, Inc. in Anderson
Hospice of the Upstate, Inc. serves families in Anderson, South Carolina. They offer end-of-life care focused on comfort and dignity. This provider helps patients manage pain and symptoms at home or in other settings. They have served the local area for many years. Choosing the right team makes a real difference during a difficult time. That is why having a local, experienced partner matters so much. They work to support both the patient and their loved ones through every step of the journey. The goal is to improve quality of life when it matters most. It is about more than medicine. It is about compassion and care for the whole person.
About HOSPICE OF THE UPSTATE, INC
This organization has been Medicare certified since November 1988. That is over three decades of service to the Anderson community. As a for-profit provider, they operate with a specific business model that meets federal standards. You might wonder what that means for your family. It simply means they follow strict government rules for care and safety. They have passed many inspections over the years. What most people do not realize is that all Medicare-certified hospices must offer the same core services. This includes nursing care, help with daily tasks, and emotional support. You should always feel free to ask them about their specific experience in your neighborhood. They are there to answer your questions and guide you through the process. Take your time to learn how they approach their work each day.
Quality Rating Spotlight
Understanding Hospice Care in ANDERSON
Finding the right care in Anderson involves looking at the local options. You want a team that knows the area well. This means they can reach your home quickly when you need them. The thing is, hospice is a team effort. It involves doctors, nurses, and volunteers working together. They visit you where you live. This could be a private home or a care facility. But the focus remains the same. The focus is always on your comfort. Many families in South Carolina find peace of mind by choosing a provider with deep roots here. Take a look at the ratings, but also trust your gut feeling. A good provider will explain their care plan clearly. They will never rush you into a decision. You deserve to feel comfortable with the people entering your home.
What to Ask When Choosing a Hospice Provider
It is normal to feel overwhelmed when you start this search. Just breathe. Here are a few simple questions to help you get started. First, ask how quickly a nurse can come to your home in an emergency. This is vital for your peace of mind. Second, ask how they handle pain and difficult symptoms at night or on weekends. You need to know that help is just a phone call away. Third, ask about the specific support they offer to family members. Do they provide counseling or help with daily chores? And finally, ask if they have experience with your loved one's specific diagnosis. Getting these answers can make a world of difference. Write them down before you call. You are doing a great job for your family.
Keep Your Family Stories Alive
Your loved one has a lifetime of memories that deserve to be remembered. We help you capture those precious stories to share with future generations.
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