HospiceScout

HOSPICE & PALLIATIVE CARE PALMETTO REGION

Non-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
1061 RED VENTURE DRIVE SUITE 130
FORT MILL, SC 29707
Ownership Type
Non-Profit
Medicare Certified Since
January 28, 2015

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE & PALLIATIVE CARE PALMETTO REGION
RoleStaff Count
Registered Nurses (RN)7
Licensed Practical Nurses (LPN)1
Physicians0
Volunteers0

20

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE & PALLIATIVE CARE PALMETTO REGION reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE & PALLIATIVE CARE PALMETTO REGION compares to hospices nationwide.

14.8 minutes

of nurse care per routine home care day, on average

That is the 74th percentile among hospices nationally. The national median is about 12 minutes.

125

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.8 min

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.7%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.8%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits57.3%

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.3%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months32.4%

    Ranks better than about 62% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care13.5%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.7%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)85th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$16,758 · 43rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 69.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.8%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life69.6%
  • All care steps completed99.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer22%
  • Dementia34%
  • Heart and circulatory disease14%
  • Lung and respiratory disease7%
  • Stroke4%
  • Other conditions20%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice & Palliative Care Palmetto Region

Hospice & Palliative Care Palmetto Region serves families in Fort Mill, South Carolina. They offer end-of-life care focused on comfort and dignity for patients facing life-limiting illnesses. Their team works right in York County to provide support where patients live. That is a big deal when you need care close to home. The staff aims to manage pain and help with emotional needs. They want to ensure patients spend their time in comfort surrounded by loved ones. Choosing the right care is a major step. This provider offers a dedicated approach to hospice services for the local community. They have been helping families in this area for many years now. Finding the right fit for your family matters most during these times. They focus on the whole person, not just the illness. You can feel the difference when a team really cares about your comfort and peace of mind.

About HOSPICE & PALLIATIVE CARE PALMETTO REGION

This provider operates as a non-profit organization. Non-profit hospice groups often put any extra money back into patient care and community programs. They have been Medicare certified since January 28, 2015. That shows a long history of meeting federal standards. Families should know that certification means they follow strict rules for safety and quality. It is not just about being open for business. It is about proving they can handle complex medical needs. They have built a foundation of trust in York County over the last decade. What most people do not realize is that non-profits often focus heavily on volunteer programs and grief support. This can be a huge help for families. They want to make sure you feel supported at every step of the journey. Their goal is to provide care that meets both medical and emotional needs. That is the true heart of their mission.

Quality Performance

This provider holds a 5/5 overall rating from Medicare, including a 5/5 score for their quality of care. While their patient satisfaction score is 3/5, their high clinical rating shows a strong commitment to medical excellence and safety protocols.

Understanding Hospice Care in FORT MILL

Hospice care in South Carolina is a specialized service for people with terminal conditions. It is not about giving up. It is about choosing to live each day with as much comfort as possible. The team includes doctors, nurses, and social workers. They visit the patient wherever they call home. In Fort Mill, this means you can get support in your own house or a nursing facility. The main goal is to control pain and manage symptoms. This allows families to focus on spending quality time together. The thing is, many people wait too long to start hospice. You can actually get these services much sooner than you think. It is designed to improve the quality of life for both the patient and the family. And that makes a massive difference during a difficult season. You deserve to have the right support system around you every single day.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team feels like a heavy task. But asking the right questions can make it much clearer. Start by asking how quickly they can respond to an emergency call at night. You want to know someone will be there when you need them most. Ask how they handle pain medication and symptom control. It is vital to know that your loved one will stay comfortable. You should also ask about their volunteer services. Do they offer extra support for the family during the grieving process? That is a big deal. Finally, ask about their staff experience. How long have the nurses been working in hospice care? Getting clear answers helps you feel more in control of the situation. It is okay to interview more than one group. You are looking for a partner in care who shares your values and understands your family's specific needs.

Preserve Your Family's Story

Your loved one has a lifetime of wisdom and memories. Capturing these stories now creates a lasting legacy for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.