HANDS OF HOPE
Provider Information
- Address
- 136 STONEMARK LANE
COLUMBIA, SC 29210 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 26, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 16 |
| Physicians | 1 |
| Volunteers | 0 |
32
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HANDS OF HOPE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Providing Care in Columbia
Hands of Hope operates out of 136 Stonemark Lane in Columbia, South Carolina. They serve families across Richland County who need end-of-life care. This team helps patients find comfort and dignity during a difficult season. The goal is simple: keep the patient comfortable and support the family in their home. It is a big mission. They have been providing these services since late 2019. That is when they first earned their Medicare certification. Choosing a provider is a deeply personal task. You want a team that feels right for your loved one. Hands of Hope is one of the options available to you in the Midlands region. They focus on the patient's physical and emotional needs. That is the core of their work. Having a local team nearby can make a world of difference for your daily routine.
About Hands of Hope
Hands of Hope is a for-profit hospice provider. They have been part of the Medicare network since December 26, 2019. Being Medicare certified means they meet specific federal rules for safety and care. But what does for-profit status mean for you? It means the agency is a private business. Some families prefer this, while others look for non-profit groups. The choice is yours. The most important thing is how they treat your family. Do they answer your calls quickly? Do they explain things clearly? You should feel heard. Since they started in 2019, they have been working to build their reputation in Richland County. Every agency has a unique culture. Some feel like a small family. Others are part of a larger network. It is worth asking them how their team is structured. You deserve to know who will be walking through your front door each day.
Quality Ratings Update
Understanding Hospice Care in Columbia
Hospice is about more than just medicine. It is about living life fully until the very end. In Columbia, you will find several agencies ready to help your family. Many people wait too long to call for help. They think hospice is only for the final days. That is a mistake. The best care happens when a team starts working with you early. They can help manage pain and stress for weeks or even months. Here is the thing: hospice is a team effort. You get a nurse, a social worker, and a chaplain. They all visit you at home. This keeps the patient in a familiar place. It keeps them near their favorite chair and their own bed. That comfort matters. Richland County has many resources for seniors. Using them can take the weight off your shoulders. You do not have to do this alone.
What to Ask When Choosing a Hospice Provider
You have a lot on your mind right now. That is normal. When you talk to a hospice provider, keep these questions in your back pocket. First, ask how quickly they can get a nurse to your home in an emergency. Speed matters when someone is in pain. Second, ask how they handle after-hours calls. Will you talk to a real person or a machine? You need to know you are covered at 3:00 AM. Third, ask about their experience with your loved one's specific illness. Some agencies have deeper knowledge in certain areas. Finally, ask what their plan is for your family's emotional support. Grief support is a huge part of the hospice benefit. It is not just about the patient. It is about you, too. Write these down before you call. It helps you stay focused when emotions run high.
Keep Your Family Stories Alive
Your family history is a treasure. We can help you capture those precious memories and stories before they are lost to time. It is a gift for you and for generations to come.
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Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.