HospiceScout

HANDS OF HOPE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
136 STONEMARK LANE
COLUMBIA, SC 29210
Ownership Type
For-Profit
Medicare Certified Since
December 26, 2019

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HANDS OF HOPE
RoleStaff Count
Registered Nurses (RN)16
Physicians1
Volunteers0

32

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HANDS OF HOPE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Providing Care in Columbia

Hands of Hope operates out of 136 Stonemark Lane in Columbia, South Carolina. They serve families across Richland County who need end-of-life care. This team helps patients find comfort and dignity during a difficult season. The goal is simple: keep the patient comfortable and support the family in their home. It is a big mission. They have been providing these services since late 2019. That is when they first earned their Medicare certification. Choosing a provider is a deeply personal task. You want a team that feels right for your loved one. Hands of Hope is one of the options available to you in the Midlands region. They focus on the patient's physical and emotional needs. That is the core of their work. Having a local team nearby can make a world of difference for your daily routine.

About Hands of Hope

Hands of Hope is a for-profit hospice provider. They have been part of the Medicare network since December 26, 2019. Being Medicare certified means they meet specific federal rules for safety and care. But what does for-profit status mean for you? It means the agency is a private business. Some families prefer this, while others look for non-profit groups. The choice is yours. The most important thing is how they treat your family. Do they answer your calls quickly? Do they explain things clearly? You should feel heard. Since they started in 2019, they have been working to build their reputation in Richland County. Every agency has a unique culture. Some feel like a small family. Others are part of a larger network. It is worth asking them how their team is structured. You deserve to know who will be walking through your front door each day.

Quality Ratings Update

Official quality ratings for Hands of Hope are not yet available from Medicare. This is common for newer agencies. You should not let this stop you from asking questions. Always ask the provider for their own internal feedback scores. They should be happy to share how they measure their success with other families.

Understanding Hospice Care in Columbia

Hospice is about more than just medicine. It is about living life fully until the very end. In Columbia, you will find several agencies ready to help your family. Many people wait too long to call for help. They think hospice is only for the final days. That is a mistake. The best care happens when a team starts working with you early. They can help manage pain and stress for weeks or even months. Here is the thing: hospice is a team effort. You get a nurse, a social worker, and a chaplain. They all visit you at home. This keeps the patient in a familiar place. It keeps them near their favorite chair and their own bed. That comfort matters. Richland County has many resources for seniors. Using them can take the weight off your shoulders. You do not have to do this alone.

What to Ask When Choosing a Hospice Provider

You have a lot on your mind right now. That is normal. When you talk to a hospice provider, keep these questions in your back pocket. First, ask how quickly they can get a nurse to your home in an emergency. Speed matters when someone is in pain. Second, ask how they handle after-hours calls. Will you talk to a real person or a machine? You need to know you are covered at 3:00 AM. Third, ask about their experience with your loved one's specific illness. Some agencies have deeper knowledge in certain areas. Finally, ask what their plan is for your family's emotional support. Grief support is a huge part of the hospice benefit. It is not just about the patient. It is about you, too. Write these down before you call. It helps you stay focused when emotions run high.

Keep Your Family Stories Alive

Your family history is a treasure. We can help you capture those precious memories and stories before they are lost to time. It is a gift for you and for generations to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.