HospiceScout

ABBEY ROAD HOSPICE, LLC

For-ProfitFreestanding Hospice

Provider Information

Address
5429 BUSH RIVER ROAD
COLUMBIA, SC 29212
Ownership Type
For-Profit
Medicare Certified Since
May 1, 2008

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ABBEY ROAD HOSPICE, LLC
RoleStaff Count
Registered Nurses (RN)3
Physicians1
Volunteers2

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ABBEY ROAD HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ABBEY ROAD HOSPICE, LLC compares to hospices nationwide.

6.3 minutes

of nurse care per routine home care day, on average

That is the 3rd percentile among hospices nationally. The national median is about 12 minutes.

21

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day6.3 min

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends3.7%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life76.2%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits81.9%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.4%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months48.6%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10.8%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,699 · 22nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 31.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment79.2%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life31.3%
  • All care steps completed94.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer21%
  • Dementia33%
  • Heart and circulatory disease11%
  • Stroke11%
  • Other conditions19%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Abbey Road Hospice

Abbey Road Hospice, LLC serves families in Columbia, South Carolina. They offer end of life care from their office on Bush River Road in Lexington County. This provider has been certified to offer hospice services through Medicare since May 2008. They operate as a freestanding hospice, which means they focus solely on hospice care instead of being a small part of a larger hospital system.

About ABBEY ROAD HOSPICE, LLC

This provider is a for-profit hospice agency. They have maintained their Medicare certification for over fifteen years. Being Medicare certified is a big step for any agency. It shows they meet federal standards for patient safety and care quality. The agency keeps a small team of nine employees to support their patients. This team includes three registered nurses, one physician, and two volunteers. Having a small, dedicated group can create a more personal experience for your family. You should look for agencies that clearly explain how their staff will visit your home. Ask about how they handle after-hours calls or emergencies in the middle of the night. That is the best way to feel prepared for the care ahead.

Quality Performance

Abbey Road Hospice, LLC maintains high marks for their overall performance and quality of care according to recent federal reporting. They consistently meet the standards set by the Hospice Care Index.

What Is Hospice Care Like in COLUMBIA?

Hospice care in Columbia works by bringing medical support directly to your home. The team manages pain and comfort so you can focus on time with your loved ones. At this agency, the staff includes three registered nurses who handle the daily medical needs. A physician provides oversight for the medical plan of care. Two volunteers are also available to provide extra companionship or help with small tasks around the house. This setup allows for a focused approach to care. Most families find that having a consistent team makes the process much easier to manage. You will meet with the staff to set goals that matter most to your family. They will visit based on the specific plan created for your situation.

What to Ask When Choosing a Hospice Provider

  • How quickly can a nurse get to my home if a crisis happens at night?
  • How does your team keep the family doctor updated on my care?
  • What specific training do your volunteers receive before they visit patients?
  • Can you explain how the staff will help us manage symptoms like pain or trouble breathing?

Asking these questions helps you understand the support available. Do not be afraid to ask for clear, simple answers from the agency staff. You deserve to feel confident in the care your family will receive. Take your time to compare your options in the Columbia area. Good communication is the foundation of a strong partnership with any medical team.

Preserve Your Family Stories

Recording the memories and wisdom of your loved ones creates a lasting gift for future generations. Start documenting your family legacy today while you have the time to share those precious moments.

Preserve Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.