HospiceScout

PROGRAMA DE SERVICIOS DE SALUD EN EL HOGAR Y HOSPI

Provider Information

Address
917 AVENIDA TITO CASTRO CARR. 14
PONCE, PR 00716
Ownership Type
Non-Profit
Medicare Certified Since
January 27, 1993

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Ponce

PROGRAMA DE SERVICIOS DE SALUD EN EL HOGAR Y HOSPI serves the Ponce, Puerto Rico community. They provide expert hospice services for families during difficult times. Their office is located at 917 Avenida Tito Castro Carr. 14. This provider is dedicated to helping patients and their loved ones. They focus on comfort, dignity, and peace. Choosing the right hospice is a very important step for your family. This provider has served the area for many years. They are here to offer support when it matters most. You can reach their team at (787) 864-0660 to learn more about their specific care options. Their goal is to make sure every patient feels safe and cared for. They work hard to meet the needs of families in Ponce. You are not alone during this journey.

About PROGRAMA DE SERVICIOS DE SALUD EN EL HOGAR Y HOSPI

This hospice provider operates as a non-profit organization. Non-profit hospice groups often focus their resources directly on patient care. They have been Medicare certified since January 27, 1993. This shows a long history of meeting federal standards for hospice care. Families should know that Medicare certification means they follow strict rules. These rules help ensure that patients get high-quality care. When you pick a non-profit provider, you are choosing an organization with a mission-driven approach. They have served the Ponce community for over three decades. This experience can be very helpful for families facing end-of-life decisions. It is important to talk with them about your specific needs. They can explain how their team supports your family. Understanding their history can help you feel more confident in your choice for your loved one.

Quality Ratings Overview

This provider holds an overall rating of 4.5 out of 5 stars. They also earned 4.5 stars for the quality of care provided. These scores come from the CMS Hospice Care Index. This index looks at how well a hospice provides medical care. They currently have a 2 out of 5 star rating for patient satisfaction. This score comes from the CAHPS survey. This survey asks families about their personal experience with the hospice team.

Understanding Hospice Care in Ponce

Hospice care is a special type of care for people with serious illnesses. It focuses on comfort rather than a cure. In Ponce, families have access to several hospice options. These teams include doctors, nurses, and social workers. They work together to help manage pain and other symptoms. They also provide emotional and spiritual support for the whole family. Hospice care can happen in your own home or in a facility. The main goal is to improve the quality of life for the patient. It allows families to spend quality time together. You do not have to wait to ask about hospice services. It is best to start the conversation early. This gives you more time to learn about the support available. Hospice care is a way to honor the wishes of your loved one. It brings peace to a very challenging time.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a big decision. You should feel comfortable with the team you pick. Here are some questions to help you decide:

  • How quickly can your team come to our home if we have an emergency?
  • What specific services do you offer to support family caregivers?
  • How does your team handle pain management and comfort care?
  • Can you explain how your team will communicate with our family doctor?

Asking these questions will help you understand how they work. Pay attention to how they answer you. You want a team that listens to your concerns. You also want a team that explains things in a way you understand. Trust your instincts when meeting with them. You deserve a provider that makes you feel supported and heard. Take your time to get the answers you need before making a final choice.

Preserve Your Family Stories

This time is precious for your family. We can help you record and save the stories and memories that matter most. Start preserving your family history today.

Start Your Legacy

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.