PROGRAMA DE SERVICIOS DE SALUD EN EL HOGAR Y HOSPI
Provider Information
- Address
- 917 AVENIDA TITO CASTRO CARR. 14
PONCE, PR 00716 - Ownership Type
- Non-Profit
- Medicare Certified Since
- January 27, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 45 |
| Licensed Practical Nurses (LPN) | 20 |
| Volunteers | 1 |
117
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PROGRAMA DE SERVICIOS DE SALUD EN EL HOGAR Y HOSPI reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2002.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PROGRAMA DE SERVICIOS DE SALUD EN EL HOGAR Y HOSPI compares to hospices nationwide.
17.7 minutes
of nurse care per routine home care day, on average
That is the 90th percentile among hospices nationally. The national median is about 12 minutes.
412
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17.7 min
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.6%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits42%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.4%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months45.2%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.5%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.3%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,780 · 7th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 71.1% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment99.4%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.3%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids97.5%
- Visits in the last days of life71.1%
- All care steps completed98.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer28%
- Dementia43%
- Heart and circulatory disease6%
- Lung and respiratory disease9%
- Stroke7%
- Other conditions8%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Ponce
PROGRAMA DE SERVICIOS DE SALUD EN EL HOGAR Y HOSPI serves the Ponce, Puerto Rico community. They provide expert hospice services for families during difficult times. Their office is located at 917 Avenida Tito Castro Carr. 14. This provider is dedicated to helping patients and their loved ones. They focus on comfort, dignity, and peace. Choosing the right hospice is a very important step for your family. This provider has served the area for many years. They are here to offer support when it matters most. You can reach their team at (787) 864-0660 to learn more about their specific care options. Their goal is to make sure every patient feels safe and cared for. They work hard to meet the needs of families in Ponce. You are not alone during this journey.
About PROGRAMA DE SERVICIOS DE SALUD EN EL HOGAR Y HOSPI
This hospice provider operates as a non-profit organization. Non-profit hospice groups often focus their resources directly on patient care. They have been Medicare certified since January 27, 1993. This shows a long history of meeting federal standards for hospice care. Families should know that Medicare certification means they follow strict rules. These rules help ensure that patients get high-quality care. When you pick a non-profit provider, you are choosing an organization with a mission-driven approach. They have served the Ponce community for over three decades. This experience can be very helpful for families facing end-of-life decisions. It is important to talk with them about your specific needs. They can explain how their team supports your family. Understanding their history can help you feel more confident in your choice for your loved one.
Quality Ratings Overview
Understanding Hospice Care in Ponce
Hospice care is a special type of care for people with serious illnesses. It focuses on comfort rather than a cure. In Ponce, families have access to several hospice options. These teams include doctors, nurses, and social workers. They work together to help manage pain and other symptoms. They also provide emotional and spiritual support for the whole family. Hospice care can happen in your own home or in a facility. The main goal is to improve the quality of life for the patient. It allows families to spend quality time together. You do not have to wait to ask about hospice services. It is best to start the conversation early. This gives you more time to learn about the support available. Hospice care is a way to honor the wishes of your loved one. It brings peace to a very challenging time.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision. You should feel comfortable with the team you pick. Here are some questions to help you decide:
- How quickly can your team come to our home if we have an emergency?
- What specific services do you offer to support family caregivers?
- How does your team handle pain management and comfort care?
- Can you explain how your team will communicate with our family doctor?
Asking these questions will help you understand how they work. Pay attention to how they answer you. You want a team that listens to your concerns. You also want a team that explains things in a way you understand. Trust your instincts when meeting with them. You deserve a provider that makes you feel supported and heard. Take your time to get the answers you need before making a final choice.
Preserve Your Family Stories
This time is precious for your family. We can help you record and save the stories and memories that matter most. Start preserving your family history today.
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Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
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How to Choose a Hospice Provider: A Family’s Complete Guide
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Understanding Medicare Hospice Benefit: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.