HOSPICIO KRYSTAL INC
Provider Information
- Address
- CALLE DE LA CANDELARIA #8
MAYAGUEZ, PR 00680 - Ownership Type
- Non-Profit
- Medicare Certified Since
- August 13, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
15
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICIO KRYSTAL INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICIO KRYSTAL INC compares to hospices nationwide.
18.2 minutes
of nurse care per routine home care day, on average
That is the 91st percentile among hospices nationally. The national median is about 12 minutes.
9
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.2 min
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.6%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.5%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits8.6%
Ranks better than about 96% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months22.2%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,117 · 5th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
- Visits in the last days of life51.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia37%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About HOSPICIO KRYSTAL INC
HOSPICIO KRYSTAL INC provides hospice care to families in Mayaguez, Puerto Rico. They are located at Calle de la Candelaria #8. Their team focuses on comfort and support for patients with serious illnesses. Hospice care is about living each day with dignity and peace. This provider serves the local community with dedicated care. They aim to help patients and families during difficult times. Their staff is trained to manage pain and provide emotional support. Choosing the right hospice is a vital step for your loved one. HOSPICIO KRYSTAL INC is here to help you navigate this journey in Mayaguez. They offer a compassionate approach to end-of-life care for all patients.
About HOSPICIO KRYSTAL INC
HOSPICIO KRYSTAL INC is a non-profit organization. This means they focus on patient needs rather than profit. They have been certified by Medicare since August 13, 2019. This certification shows they meet federal health and safety standards. Families should know that non-profit hospices often focus heavily on community service. They work to provide the best care possible to the people of Mayaguez. Being Medicare certified means they follow strict rules for quality and safety. You can feel confident that they are held to national standards. Their history since 2019 shows a commitment to serving the area. Their office is easy to reach if you have questions about their services. It is important to talk with them about your specific needs. They can explain how their team will support your family.
Understanding Hospice Care in Mayaguez
Hospice care in Mayaguez is designed to help patients stay comfortable. Most care happens in the home where the patient feels most at ease. The goal is to manage symptoms so the patient can enjoy time with family. Hospice teams include doctors, nurses, and social workers. They all work together to provide a circle of support. You do not have to walk this path alone. The team handles pain management and emotional needs. They also help family members learn how to care for their loved ones. If you live in Mayaguez, you have access to these vital services. Do not wait to reach out if your loved one is struggling. Getting help early can make a big difference for everyone involved. Hospice is about comfort, peace, and quality of life for all.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for your family. You should feel comfortable asking questions to find the right fit. Here are a few things to ask during your first meeting:
- How quickly can a nurse respond if we have an emergency at night?
- What specific services do you provide to help with pain and symptoms?
- How does your team support family members who are grieving?
- Can you explain how your staff will communicate with our family doctor?
Asking these questions helps you understand how they work. You deserve to know how they will care for your loved one. Take your time to get the answers you need. A good provider will be happy to answer every question clearly. Trust your instincts when you speak with them. Your goal is to find a team that feels like the right partner for your family.
Preserve Your Family Stories
This time is precious for your family. Capture memories and wisdom to keep your loved one's story alive for future generations.
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