HospiceScout

RYDER MEMORIAL HOSPICE PROGRAM

Non-ProfitJoint Commission (JCAHO) AccreditedHospital

Provider Information

Address
355 FONT MARTELLO AVE
HUMACAO, PR 00791
Ownership Type
Non-Profit
Medicare Certified Since
December 28, 1993

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for RYDER MEMORIAL HOSPICE PROGRAM
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians1

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what RYDER MEMORIAL HOSPICE PROGRAM reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how RYDER MEMORIAL HOSPICE PROGRAM compares to hospices nationwide.

16.9 minutes

of nurse care per routine home care day, on average

That is the 87th percentile among hospices nationally. The national median is about 12 minutes.

10

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.9 min

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends2.2%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits14.6%

    Ranks better than about 93% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months27.8%

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$8,512 · 6th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 53.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening95.6%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life53.1%
  • All care steps completed75.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer26%
  • Dementia43%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Humacao

Ryder Memorial Hospice Program serves the Humacao community with dedicated end-of-life care. Located at 355 Font Martello Ave, this team provides support for patients and their loved ones. They focus on comfort and dignity during a difficult time. Their goal is to improve the quality of life for every person they serve. Families in Puerto Rico can rely on this program for professional hospice services. The staff works hard to meet the unique needs of each patient. Choosing hospice is a big decision for your family. This team is ready to help you navigate this journey with care and respect.

About RYDER MEMORIAL HOSPICE PROGRAM

Ryder Memorial Hospice Program is a non-profit organization. Non-profit hospice providers often put all their resources back into patient care. This provider has been Medicare certified since December 28, 1993. This long history shows their commitment to serving the Humacao area for many years. Families should know that Medicare certification means they must meet strict federal health and safety rules. This helps ensure that patients get high-quality care. When you choose a non-profit provider, you are choosing an organization that focuses on the mission of service. Their long-standing presence in the community provides stability for local families. You can trust that they have deep roots in the region. They understand the local culture and the needs of the people in Humacao. Their team is dedicated to supporting your family through every step of the hospice process.

Quality Performance

Ryder Memorial Hospice Program holds a 4 out of 5 star overall rating from CMS. They also earned a 4 out of 5 star rating for their quality of care. These scores show that this provider performs well on national quality standards. You can feel confident in their ability to provide excellent care for your loved one.

Understanding Hospice Care in Humacao

Hospice care is a special way to support people with serious illnesses. It focuses on comfort, pain relief, and emotional support. It is not about giving up hope. It is about making sure your loved one is as comfortable as possible. In Humacao, hospice teams visit patients where they live. This could be at home or in a facility. The team includes doctors, nurses, and social workers. They work together to create a plan that fits your family's needs. Hospice care also provides support for family members. You do not have to walk this path alone. The goal is to provide peace and quality time for your family. Services are available to help manage symptoms and provide spiritual comfort. Your family will have access to experts who understand how to make this time better. They are here to help you focus on what matters most.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice team is a very important step for your family. You should feel free to ask questions until you feel comfortable. Here are some things to ask during your first meeting:

  • How quickly can your team come to our home if we have an emergency at night?
  • What specific services do you offer to help with pain management?
  • How does your team support family members who are grieving?
  • Can you explain how your team coordinates care with our primary doctor?

Take your time to talk with the staff. Listen to your gut feeling about the people you meet. You deserve a team that listens to your concerns. A good provider will be happy to answer all your questions. They should make you feel heard and supported. Do not be afraid to ask for clarity if you do not understand something. Your peace of mind is the most important thing during this time.

Preserve Your Family's Unique Story

Your loved one has a lifetime of memories and wisdom to share. Capturing these stories creates a beautiful gift for future generations to cherish forever.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.