HEALTHKEEPERS HOSPICE
Provider Information
- Address
- CALLE 1 B-14 URB SANTA CRUZ
BAYAMON, PR 00961 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 13, 1996
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 1 |
| Volunteers | 3 |
21
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEALTHKEEPERS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEALTHKEEPERS HOSPICE compares to hospices nationwide.
13.7 minutes
of nurse care per routine home care day, on average
That is the 65th percentile among hospices nationally. The national median is about 12 minutes.
15
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.7 min
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends2.7%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life75.3%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.9%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.9%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months23.5%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.9%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.9%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,833 · 7th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 38% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life38%
- All care steps completed65.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia47%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About HEALTHKEEPERS HOSPICE
HEALTHKEEPERS HOSPICE is a dedicated hospice care provider located in Bayamon, Puerto Rico. They serve families in the 00961 area with compassionate end-of-life care. Their team focuses on comfort and support for patients during their final stages of life. Choosing the right hospice is a major step for your family. This provider offers professional services designed to help patients stay comfortable. They provide care that honors the dignity of every person they serve. Whether you need pain management or emotional support, they are ready to help. Being located in the heart of Bayamon makes them an accessible choice for local residents. You can reach their office directly at (787) 786-4626 to learn more about their specific care options. Their goal is to provide peace of mind to patients and their loved ones during a difficult time.
More About HEALTHKEEPERS HOSPICE
HEALTHKEEPERS HOSPICE operates as a for-profit organization. They have been Medicare certified since November 13, 1996. This long history shows their commitment to serving the community for many years. When picking a hospice, it is helpful to look at their history and business structure. For-profit providers follow specific rules set by Medicare to ensure high standards. Families should know that this provider has met these national standards for decades. Their office is at CALLE 1 B-14 URB SANTA CRUZ. This location acts as a hub for their nursing and support staff. You can visit or call them to discuss how they manage care plans. They understand the importance of clear communication with families. Knowing they have been certified for such a long time can give you extra confidence. It is a sign of a stable and established presence in the Bayamon area.
Understanding Hospice Care in Bayamon
Hospice care in Bayamon focuses on comfort rather than a cure. It is meant for people who are nearing the end of their lives. A team of nurses, doctors, and aides works together to help the patient. They manage pain and other symptoms to keep the patient as comfortable as possible. Hospice also provides support to family members. This includes emotional and spiritual help during a very sad time. Families in Puerto Rico often value care that feels personal and kind. You have the right to ask questions about how the team will visit your home. You should also ask how they handle emergencies at night or on weekends. Good hospice care means the patient feels safe and cared for. It allows the family to spend quality time together without worrying about medical tasks. The focus is always on the quality of life.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision for your family. You should feel comfortable with the people who will care for your loved one. Here are some questions to ask during your first meeting:
- How quickly can a nurse arrive if there is an emergency?
- What specific services do you provide for pain management?
- How will your team help our family cope with our emotions?
- Can you explain how often a member of your staff will visit the home?
Asking these questions helps you understand the level of support you will get. Do not feel rushed to make a choice. Take your time to talk with the staff at HEALTHKEEPERS HOSPICE. Make sure their answers match what your family needs most. A good provider will be happy to answer all your questions. They should make you feel heard and respected throughout the whole process.
Preserve Your Family Stories
This time is precious for your family. We can help you record and save the stories and memories that matter most. Start preserving your family history today.
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