HospiceScout

HEARTLAND HOSPICE (YORK)

Provider Information

Address
3417C CONCORD ROAD
YORK, PA 17402
Ownership Type
Non-Profit
Medicare Certified Since
December 13, 2000

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care in York

Heartland Hospice serves families in York, Pennsylvania from their office on Concord Road. They provide specialized end-of-life care focused on comfort and dignity for patients facing a life-limiting illness. Choosing the right team can make a world of difference during a difficult season. This provider works to manage pain and help patients spend meaningful time with their loved ones at home.

About HEARTLAND HOSPICE (YORK)

Heartland Hospice has served the York community since December 2000. As a non-profit organization, their mission centers on patient well-being rather than profits. This is a big deal when you are looking for care that truly puts people first. They have maintained Medicare certification for over two decades. This shows a long history of meeting federal standards for safety and service. Families should know that non-profit status often means they put extra resources back into patient programs. The team is ready to guide you through the process of starting care. You are not alone in this search.

Quality Performance

Heartland Hospice (York) holds a perfect 5/5 star rating for overall quality and care. Their CMS Hospice Care Index score reflects a high standard of clinical service. While their patient satisfaction rating is 3/5 stars, their strong clinical marks show they excel at the medical side of care.

Understanding Hospice Care in York

Hospice is not a place, but a type of care. It comes to where the patient lives. Whether that is a private home in York or a local nursing facility, the goal is the same. The team includes nurses, aides, and social workers. They all work together to keep the patient comfortable. But what most people do not realize is that hospice also supports the family. They offer emotional help and guidance during the final months of life. Most families find that starting care sooner leads to better support. Do not wait until the last minute to reach out for a conversation.

What to Ask When Choosing a Hospice Provider

Choosing a partner for end-of-life care is a deeply personal choice. Start by asking how quickly they can get a nurse to your home in an emergency. This is vital for peace of mind. Next, ask how they handle pain management and symptoms during the night or on weekends. You want to know they are truly available 24/7. Finally, ask how they involve the family in the care plan. You know your loved one best, so your input should always matter. Here is a bonus question: how do they support family members after a loss? That kind of care shows they really understand the journey.

Keep Your Family Stories Alive

Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture those memories and preserve your family legacy for future generations.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.