FAMILY HOSPICE
Provider Information
- Address
- 1100 GRAMPIAN BOULEVARD, FOUR SOUTH AND GATEHOUSE
WILLIAMSPORT, PA 17701 - Ownership Type
- Non-Profit
- Medicare Certified Since
- September 20, 1985
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 28 |
| Licensed Practical Nurses (LPN) | 8 |
| Physicians | 2 |
| Volunteers | 11 |
79
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FAMILY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FAMILY HOSPICE compares to hospices nationwide.
15.1 minutes
of nurse care per routine home care day, on average
That is the 77th percentile among hospices nationally. The national median is about 12 minutes.
183
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.1 min
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits37.5%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.7%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.4%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)92nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,129 · 15th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.4%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.5%
- Treatment preferences discussed99.9%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life65.4%
- All care steps completed98.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer28%
- Dementia22%
- Heart and circulatory disease19%
- Lung and respiratory disease10%
- Stroke5%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Family Hospice in Williamsport
Family Hospice provides professional end of life support to people living in Williamsport, Pennsylvania. They serve the local community from their office on Grampian Boulevard. This provider offers care to those who need comfort during their final months. Medicare certified since 1985, they have provided services for decades. Their team includes 28 registered nurses and 8 licensed practical nurses. They also have 2 physicians on staff to oversee medical needs. A group of 11 volunteers helps the staff give extra support to families. This is a non-profit organization. That means they focus on their mission of care instead of profit. Families often look for this level of stability when choosing a hospice. They are a freestanding hospice provider in Lycoming County. You can reach them directly at 570-320-7690 to ask about their specific programs. It is a local resource for your loved ones.
About Family Hospice
Family Hospice operates as a non-profit organization in Williamsport. Being non-profit means they put money back into their care programs. They hold a long history of service with Medicare certification dating back to 1985. This long timeline shows they have served the area for many years. Most families find comfort in a provider with such deep roots. They employ 79 people total. This includes a large team of nurses and doctors who manage symptoms. The staff works together to keep patients comfortable at home or in a facility. Understanding their structure helps you know who will enter your home. They are not part of a large hospital chain. Instead, they function as a freestanding hospice group. This allows them to focus on hospice care alone. Many people prefer this focused approach. It helps ensure that the team knows exactly how to manage end of life needs effectively.
Quality Performance
What Is Hospice Care Like in Williamsport?
Hospice care in this part of Pennsylvania focuses on comfort. The goal is to manage pain and symptoms for the patient. Family Hospice provides this care through a large team of 79 employees. This team includes nurses, doctors, and trained volunteers. They visit patients where they live. Nurses handle the medical side of things. They check vitals and adjust medication as needed. Volunteers offer companionship or help with small errands. The team works to keep the patient at home whenever possible. This helps families stay together in a familiar space. You can expect regular visits from the staff. They also provide support for family members who are acting as caregivers. This is a team effort. The doctors guide the medical plan while the nurses carry it out. It is a local service built to support the people of Lycoming County through difficult times.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision for any family. You should feel comfortable with the people who will enter your home. Start by asking how quickly a nurse can arrive if a crisis happens. You should also ask what kind of support they offer to family caregivers. It helps to know how they handle pain management on weekends. Ask about their volunteer program and what the volunteers do to help. Ask if they have experience with your loved one's specific illness. You might also want to know how often a nurse will visit. Do not feel rushed during these conversations. Get clear answers before you make a choice. A good provider will be happy to answer every question you have. They want you to feel secure in your decision. Take your time to find the right fit for your family.
Preserve Your Family Stories
Your family history is a gift to future generations. Record your memories and life lessons today to keep them safe for years to come.
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