FAMILY HOSPICE
Provider Information
- Address
- 1100 GRAMPIAN BOULEVARD, FOUR SOUTH AND GATEHOUSE
WILLIAMSPORT, PA 17701 - Ownership Type
- Non-Profit
- Medicare Certified Since
- September 20, 1985
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 28 |
| Licensed Practical Nurses (LPN) | 8 |
| Physicians | 2 |
| Volunteers | 11 |
79
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FAMILY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FAMILY HOSPICE compares to hospices nationwide.
15.1 minutes
of nurse care per routine home care day, on average
That is the 77th percentile among hospices nationally. The national median is about 12 minutes.
183
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.1 min
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits37.5%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.7%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.4%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)92nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,129 · 15th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.4%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.5%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life65.4%
- All care steps completed99%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer28%
- Dementia22%
- Heart and circulatory disease19%
- Lung and respiratory disease10%
- Stroke5%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Family Hospice in Williamsport
Family Hospice serves the Williamsport area from their office on Grampian Boulevard. This non-profit provider offers care to people in Lycoming County who need support for serious health conditions. They have been certified by Medicare since 1985. Their team focuses on providing comfort and care for families during difficult times. This long history shows their commitment to the community. They are a freestanding hospice provider. This means they operate independently to focus on specific end-of-life needs. Many families choose them because they have been part of the local healthcare system for many decades. You can reach their office at (570) 320-7690 to ask questions about their specific services. It is a good idea to call them early to learn how they can help your loved one stay comfortable at home.
About Family Hospice
Family Hospice is a non-profit organization. This structure often means that any extra money goes back into patient care services. They have held Medicare certification for nearly forty years. That is a long time to serve one area. Being certified means they meet strict federal rules for health and safety. These rules make sure every patient gets a high standard of care. Families should know that this hospice has a team of 79 employees. This includes 28 registered nurses and 8 licensed practical nurses. They also have 2 doctors on staff to oversee medical needs. Plus, 11 volunteers help support families with daily tasks. This mix of staff helps the team meet the needs of each patient. You should ask how these staff members work together to plan care. It helps to have a clear picture of who will visit your home.
Quality of Care
What Is Hospice Care Like in Williamsport?
Hospice care in Williamsport focuses on keeping patients comfortable in their own homes. The team visits you to manage pain and other symptoms. They also offer emotional support for the entire family. A hospice team usually includes nurses, doctors, and social workers. At Family Hospice, the team is quite large with 79 total staff members. This allows them to provide frequent visits when needs change. Nurses handle medical care while volunteers offer extra companionship. The goal is to improve quality of life every single day. Most families find that having this extra help makes things much easier to manage. You do not have to handle the medical side alone. The staff will explain each step of the process to you. They work to make sure you have all the tools you need for care.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big step for your family. You should feel comfortable with the team that will enter your home. Here are a few questions to help you decide. First, ask how quickly a nurse can arrive if an emergency happens at night or on a weekend. Second, find out how often the doctor will visit or check on the patient. Third, ask what kind of support they offer to family members after a loss. Finally, ask if they have experience with the specific health condition your loved one is facing. It is helpful to write down the answers. Take your time to talk with the staff. You deserve to feel confident in the care your loved one receives. Clear communication makes everything go much smoother for your whole family.
Preserve Your Family Stories
Every life has a unique story worth keeping. Learn how to record memories and preserve your family history during this time.
Start Your StoryOther Hospice Providers Nearby
WINDBER HOSPICE
HOSPICE PROGRAM/VNA OF HANOVER AND SPRING GROVE
HOSPICE OF THE SACRED HEART
HOSPICE OF WARREN COUNTY
IMMEDIATE HOMECARE AND HOSPICE
VISITING NURSES ASSOCIATION OF VENANGO COUNTY, HOS
Helpful Guides for Families
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.