HOLY REDEEMER HOSPICE - PA
Provider Information
- Address
- 12265 TOWNSEND ROAD SUITE 400
PHILADELPHIA, PA 19154 - Ownership Type
- Non-Profit
- Medicare Certified Since
- September 23, 1985
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 45 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 3 |
107
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOLY REDEEMER HOSPICE - PA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOLY REDEEMER HOSPICE - PA compares to hospices nationwide.
14 minutes
of nurse care per routine home care day, on average
That is the 68th percentile among hospices nationally. The national median is about 12 minutes.
68
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14 min
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.8%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.4%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits35.4%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.7%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.9%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.7%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,959 · 10th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 51.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment99.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.4%
- Treatment preferences discussed100%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids100%
- Visits in the last days of life51.6%
- All care steps completed98.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia15%
- Heart and circulatory disease29%
- Lung and respiratory disease7%
- Stroke8%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Philadelphia
Holy Redeemer Hospice provides specialized end-of-life support for patients and their loved ones in Philadelphia, Pennsylvania. Their team focuses on comfort, dignity, and quality of life when it matters most. They serve the local community from their office on Townsend Road. Choosing a hospice provider is a deeply personal decision for every family. Having a trusted local partner can make this transition much easier. This provider brings decades of experience to the families they serve. They understand the specific needs of patients living in the Philadelphia area. Their goal is to help families focus on spending meaningful time together. It is about making every day count. Whether you need help with pain management or emotional support, they are ready to step in. They strive to offer peace of mind during a difficult season of life.
About HOLY REDEEMER HOSPICE - PA
Holy Redeemer Hospice operates as a non-profit organization. That is a big deal because it means their focus stays on patient care rather than profits. They earned their Medicare certification back in 1985. That is nearly forty years of serving the community. This long history shows a deep commitment to the region. Families should know that non-profit hospice agencies often reinvest their resources back into patient services and staff training. This can lead to a very high standard of care for your loved one. Their office is easy to reach at 12265 Townsend Road, Suite 400. You can call them directly at (215) 698-3724 to ask questions about their specific programs. They are an established presence in Philadelphia. Their team has seen many changes in healthcare over the years. But their core mission of helping families remains the same today as it was in 1985.
Quality Performance
Understanding Hospice Care in PHILADELPHIA
Hospice care is not just for the very last days of life. It is designed for anyone with a life-limiting illness who chooses comfort over curative treatments. In a large city like Philadelphia, you have several choices for hospice providers. The key is finding one that fits your family's unique culture and needs. Most hospice care happens right where the patient lives. This could be a private home, an assisted living facility, or a nursing home. The team comes to you. They bring nurses, social workers, and volunteers to help manage symptoms. It is a team effort. You are not meant to do this alone. What most people do not realize is that hospice also provides support for the family members. They offer counseling and help with the grieving process. This support can last for months after a loved one has passed away. It is a vital part of the care plan.
What to Ask When Choosing a Hospice Provider
Talking to a hospice agency can feel heavy, but asking the right questions helps clear the fog. Start by asking how quickly their nurses can get to your home in an emergency. You need to know that help is available 24/7. Ask what happens if your loved one's pain becomes hard to manage at home. A good provider will have a clear plan for these moments. Next, ask about their volunteer program. Volunteers can offer companionship or give caregivers a much-needed break for an hour or two. That is a huge help. Finally, ask how they handle communication with your primary doctor. You want to be sure everyone is on the same page. If a provider seems rushed or uses words you do not understand, keep looking. You deserve a team that listens. They should make you feel heard and respected throughout the entire process.
Preserve Your Family Stories
During this time, the memories you share with your loved ones become your most valuable treasure. Learn how to capture these stories to keep them safe for future generations to cherish.
Start PreservingOther Hospice Providers Nearby
CONSTELLATION HOSPICE PA, LLC
JOURNEY HOSPICE
ECHO HOSPICE OF PENNSYLVANIA, LLC
IMMEDIATE HOMECARE AND HOSPICE
VISITING NURSES ASSOCIATION OF VENANGO COUNTY, HOS
HOSPICE OF WARREN COUNTY
Helpful Guides for Families
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.