HospiceScout

HOLY REDEEMER HOSPICE - PA

Provider Information

Address
12265 TOWNSEND ROAD SUITE 400
PHILADELPHIA, PA 19154
Ownership Type
Non-Profit
Medicare Certified Since
September 23, 1985

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Philadelphia

Holy Redeemer Hospice provides specialized end-of-life support for patients and their loved ones in Philadelphia, Pennsylvania. Their team focuses on comfort, dignity, and quality of life when it matters most. They serve the local community from their office on Townsend Road. Choosing a hospice provider is a deeply personal decision for every family. Having a trusted local partner can make this transition much easier. This provider brings decades of experience to the families they serve. They understand the specific needs of patients living in the Philadelphia area. Their goal is to help families focus on spending meaningful time together. It is about making every day count. Whether you need help with pain management or emotional support, they are ready to step in. They strive to offer peace of mind during a difficult season of life.

About HOLY REDEEMER HOSPICE - PA

Holy Redeemer Hospice operates as a non-profit organization. That is a big deal because it means their focus stays on patient care rather than profits. They earned their Medicare certification back in 1985. That is nearly forty years of serving the community. This long history shows a deep commitment to the region. Families should know that non-profit hospice agencies often reinvest their resources back into patient services and staff training. This can lead to a very high standard of care for your loved one. Their office is easy to reach at 12265 Townsend Road, Suite 400. You can call them directly at (215) 698-3724 to ask questions about their specific programs. They are an established presence in Philadelphia. Their team has seen many changes in healthcare over the years. But their core mission of helping families remains the same today as it was in 1985.

Quality Performance

Holy Redeemer Hospice holds a perfect 5/5 overall rating from CMS. They also earned a 5/5 score for their quality of care. Their patients reported a 4/5 satisfaction score in the recent survey. These numbers show they are a top-tier choice for care in Philadelphia.

Understanding Hospice Care in PHILADELPHIA

Hospice care is not just for the very last days of life. It is designed for anyone with a life-limiting illness who chooses comfort over curative treatments. In a large city like Philadelphia, you have several choices for hospice providers. The key is finding one that fits your family's unique culture and needs. Most hospice care happens right where the patient lives. This could be a private home, an assisted living facility, or a nursing home. The team comes to you. They bring nurses, social workers, and volunteers to help manage symptoms. It is a team effort. You are not meant to do this alone. What most people do not realize is that hospice also provides support for the family members. They offer counseling and help with the grieving process. This support can last for months after a loved one has passed away. It is a vital part of the care plan.

What to Ask When Choosing a Hospice Provider

Talking to a hospice agency can feel heavy, but asking the right questions helps clear the fog. Start by asking how quickly their nurses can get to your home in an emergency. You need to know that help is available 24/7. Ask what happens if your loved one's pain becomes hard to manage at home. A good provider will have a clear plan for these moments. Next, ask about their volunteer program. Volunteers can offer companionship or give caregivers a much-needed break for an hour or two. That is a huge help. Finally, ask how they handle communication with your primary doctor. You want to be sure everyone is on the same page. If a provider seems rushed or uses words you do not understand, keep looking. You deserve a team that listens. They should make you feel heard and respected throughout the entire process.

Preserve Your Family Stories

During this time, the memories you share with your loved ones become your most valuable treasure. Learn how to capture these stories to keep them safe for future generations to cherish.

Start Preserving

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.