HospiceScout

CHANDLER HALL HEALTH SERVICES INC

OtherFreestanding Hospice

Provider Information

Address
99 BARCLAY STREET
NEWTOWN, PA 18940
Ownership Type
Other
Medicare Certified Since
January 17, 2003

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CHANDLER HALL HEALTH SERVICES INC
RoleStaff Count
Registered Nurses (RN)13
Physicians0
Volunteers0

24

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CHANDLER HALL HEALTH SERVICES INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CHANDLER HALL HEALTH SERVICES INC compares to hospices nationwide.

28.9 minutes

of nurse care per routine home care day, on average

That is the 99th percentile among hospices nationally. The national median is about 12 minutes.

66

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day28.9 min

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends21.9%

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life99.4%

    Ranks better than about 92% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits38.1%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.7%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months13%

    Ranks better than about 94% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care26.1%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.3%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)87th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,250 · 19th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 88.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.5%
  • Pain assessment100%
  • Breathing difficulty screening99.7%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.7%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life88.2%
  • All care steps completed99%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer30%
  • Dementia6%
  • Heart and circulatory disease11%
  • Lung and respiratory disease7%
  • Stroke6%
  • Other conditions41%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care at Chandler Hall

Chandler Hall Health Services Inc provides hospice care for residents in Newtown, Pennsylvania. They serve families throughout Bucks County who need end-of-life support. This team works to keep patients comfortable in their own homes or at a care facility. Their goal is to manage pain and help families focus on spending time together. You want a team that listens and responds quickly. Chandler Hall has served this community since 2003, building a long history of local care. Choosing the right hospice partner is a big decision for your family. This provider offers a steady hand during a very difficult season of life. They focus on dignity and quality of life for every person in their care. It is helpful to know that they have been certified by Medicare for over two decades. That kind of experience shows a deep commitment to the people of Newtown.

About Chandler Hall Health Services Inc

Chandler Hall Health Services Inc operates under an "Other" ownership structure. They earned their Medicare certification on January 17, 2003. This certification means they meet federal standards for hospice care quality. What most people don't realize is that these standards cover everything from staff training to how they handle medication. You deserve to know that your loved one is in safe hands. The team at this Newtown location works to meet the specific needs of each family they serve. And they have done this for many years. When you meet with them, ask about their specific approach to symptom management. You should feel comfortable asking how their staff will support your family's emotional needs too. They are there to walk beside you. Having a provider with a long track record in Bucks County provides a sense of stability. It is one less thing to worry about during a stressful time.

High Quality Standards

Chandler Hall stands out with a 4.5/5 overall quality rating. They also earned a 4.5/5 score for their quality of care based on the CMS Hospice Care Index. Plus, families gave them a 4/5 rating for patient satisfaction. This shows they do a good job balancing clinical needs with kindness.

Understanding Hospice Care in Newtown

Finding the right care in Bucks County is a journey. Many families worry about finding a provider who understands their local community. The thing is, hospice is not just about medical care. It is about the whole person and their family. In Newtown, you have access to providers who know the area well. That local connection makes a real difference. It means they know the doctors and the support systems nearby. So, you aren't just a number to them. You are a neighbor. Hospice teams here offer nursing, social work, and spiritual support. They visit you where you live. This helps keep things calm and predictable. The best providers will talk to you like a person, not a chart. They take the time to explain the medical side so you can focus on the moments that matter most. That is the true value of local hospice care.

What to Ask When Choosing a Hospice Provider

You have questions, and you should ask them. Start by asking how quickly a nurse can get to your home if an emergency happens at night. That is a big deal for your peace of mind. Ask who will be on your specific care team. You want to know the names of the people who will enter your home. And don't be afraid to ask how they help with pain management. A good provider will have a clear, simple plan for this. Ask them how they help family members deal with grief and stress. Do they offer counseling or support groups? You should also ask how they coordinate with your current doctor. A smooth flow of information is vital for good care. Keep these questions written down. It is easy to forget things when you are tired. Asking these will help you find the best fit for your loved one.

Preserve Your Family's History

Your loved one has a lifetime of stories that deserve to be remembered. We help you capture these memories in a simple way to share with future generations.

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.