HospiceScout

RESIDENTIAL HEALTHCARE OF NE PA, LLC

For-ProfitHome Health Agency

Provider Information

Address
50 GLENMAURA NATIONAL BLVD SUITE 202
MOOSIC, PA 18507
Ownership Type
For-Profit
Medicare Certified Since
August 11, 1993

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for RESIDENTIAL HEALTHCARE OF NE PA, LLC
RoleStaff Count
Registered Nurses (RN)14
Licensed Practical Nurses (LPN)4
Physicians1
Volunteers5

38

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what RESIDENTIAL HEALTHCARE OF NE PA, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how RESIDENTIAL HEALTHCARE OF NE PA, LLC compares to hospices nationwide.

15.4 minutes

of nurse care per routine home care day, on average

That is the 79th percentile among hospices nationally. The national median is about 12 minutes.

59

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.4 min

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.2%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.6%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits39.3%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care12.5%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months30.4%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care8.9%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice5.4%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)85th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$11,486 · 16th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 59.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.6%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.5%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life59.2%
  • All care steps completed99.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer20%
  • Dementia15%
  • Heart and circulatory disease23%
  • Lung and respiratory disease19%
  • Stroke3%
  • Other conditions22%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care in Moosic

RESIDENTIAL HEALTHCARE OF NE PA, LLC provides hospice services to families in Moosic, Pennsylvania. They operate out of their office on Glenmaura National Boulevard in Lackawanna County. Hospice care focuses on comfort and dignity for patients facing a life-limiting illness. The team works to manage pain and support the emotional needs of the whole family. It is about making every day count as much as possible. This provider has served the local community for many years. Choosing the right partner for this journey is a big decision for any family. You want a team that listens to your needs and responds with kindness. They offer professional care right where you live. This makes it easier to stay in a place that feels like home. Their mission centers on providing peace and relief during a very difficult season of life.

About RESIDENTIAL HEALTHCARE OF NE PA, LLC

This hospice agency has been Medicare certified since August 1993. That is over thirty years of service to the region. They operate as a for-profit organization. Some families prefer non-profit groups, while others find that for-profit agencies offer excellent resources and quick response times. The most important thing is the quality of care they provide to your loved one. You should always look at the track record of any agency you consider. They have established a long history in Lackawanna County. This longevity shows they understand the local healthcare landscape well. It is helpful to know they have been around for so long. When you meet with them, ask about their specific experience with your loved one's condition. They should be able to explain their approach clearly and honestly. You deserve to feel confident in the team you invite into your home.

Quality Performance Summary

This provider holds an impressive 4.5 out of 5-star overall rating from Medicare. Their quality of care score is also 4.5 stars, showing they perform well on clinical measures. Their patient satisfaction rating is 3 out of 5 stars. This suggests that while their medical care is strong, some families have had mixed experiences with the service side of things.

Understanding Hospice Care in MOOSIC

Hospice is a special type of care for people who are near the end of life. In Moosic, you have access to several providers who can come to your house or a nursing home. The goal is to keep your loved one comfortable and pain-free. The team usually includes a nurse, a social worker, and a chaplain. They work together to handle physical symptoms and emotional stress. The thing is, hospice is not just for the final few days. You can start these services months before that. Many families wish they had called sooner to get the support they needed. It is a team effort to make life better. You should feel like you have a partner in this process. Having support nearby in Lackawanna County makes a big difference when emergencies happen at night or on the weekend.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions before you sign any papers. Start by asking how quickly they can get a nurse to your home after you call. Ask who will be the main person you talk to when you have questions. It is also smart to ask how they handle pain management during the night or on holidays. Another good question is how they support family members who are grieving. You want to know if they provide counseling or support groups. Listen to how they answer these questions. Do they sound rushed, or do they take the time to hear you? Trust your gut feeling when you talk to them. You are building a relationship during a vulnerable time. Make sure you feel heard and respected by the staff members you meet. That is a non-negotiable part of good care.

Preserve Your Family's Story

Your loved one has a lifetime of memories and wisdom. Taking the time to record their stories can be a beautiful gift for your family to keep forever.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.