CHOICES HEALTHCARE
Provider Information
- Address
- 685 GOOD DRIVE, P.O. BOX 4125
LANCASTER, PA 17604 - Ownership Type
- Non-Profit
- Medicare Certified Since
- November 1, 1985
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 94 |
| Licensed Practical Nurses (LPN) | 42 |
| Physicians | 5 |
| Volunteers | 14 |
286
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Support at Home in Lancaster
Choices Healthcare serves the Lancaster community by providing compassionate hospice care for families in need. They operate out of Good Drive and have deep roots in Pennsylvania. Their team focuses on comfort and dignity for patients during their final months of life. It is not just about medical care. It is about helping your loved one live their remaining days with peace and joy. They provide a range of services designed to help the whole family through a very hard time. Choosing the right path is never easy, but having local support makes a world of difference. You deserve a team that cares about your story. That is exactly what this group aims to do for every person they serve in Lancaster County.
About Choices Healthcare
Choices Healthcare is a non-profit organization. This is a big deal because it means their focus stays on the patient rather than on profits. They have been Medicare certified since November 1, 1985. That is nearly four decades of experience serving local families. Longevity like that shows they have stood the test of time. When you pick a provider, you want someone with a proven track record. They know the healthcare system in Lancaster inside and out. You can trust that they understand the local regulations and resources available to you. Families should know that non-profit status often means more money goes directly into patient care. It is a sign of stability in a field that changes fast. They have built their reputation on years of steady, reliable work in this community.
Quality of Care
Understanding Hospice Care in Lancaster
Hospice is a special way of caring for people with terminal illnesses. It is not about giving up. It is about choosing comfort over aggressive treatments that may not help. In Lancaster, you have several options for end-of-life care. But the goal remains the same everywhere. You want a team that handles pain, manages symptoms, and offers emotional support. The thing is, hospice is a team effort. You get nurses, aides, and social workers all working for you. They come to your home or a facility. They ensure your loved one is safe. You might be surprised to learn that hospice can even help with spiritual needs or grief support. It is a full circle of care. And it really does make the journey a little bit easier for everyone involved.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider feels like a huge weight. You need the right answers to feel sure about your decision. Start by asking how quickly they can respond to emergencies at night. You should also ask how often a nurse will visit your home. It is important to know if they provide 24/7 phone support. Ask them how they handle pain if it gets worse suddenly. Do they have a doctor who works with your own primary care physician? These questions reveal a lot about how they operate. Never be afraid to ask for details. You are the advocate for your loved one. Getting clear answers helps you feel more in control. It turns a scary process into a series of manageable steps. Take your time to find the right fit for your family.
Keep Their Stories Alive
Your family history is a beautiful treasure that deserves to be remembered for years to come. Preserve those special memories and voices today.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.