HospiceScout

DELAWARE HOSPICE, INC.

Non-ProfitFreestanding Hospice

Provider Information

Address
1786 WILMINGTON WEST CHESTER PIKE SUITE 301A
GLEN MILLS, PA 19342
Ownership Type
Non-Profit
Medicare Certified Since
May 9, 2012

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for DELAWARE HOSPICE, INC.
RoleStaff Count
Registered Nurses (RN)9
Physicians1
Volunteers1

23

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what DELAWARE HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how DELAWARE HOSPICE, INC. compares to hospices nationwide.

13.8 minutes

of nurse care per routine home care day, on average

That is the 66th percentile among hospices nationally. The national median is about 12 minutes.

5

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.8 min

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.5%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life85.7%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits84.6%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months25%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)83rd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,556 · 58th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Care in Glen Mills

Delaware Hospice, Inc. provides end-of-life care for families in the Glen Mills, Pennsylvania area. They focus on comfort, dignity, and quality of life for those facing serious illness. Their team works to manage pain and emotional needs so you can focus on time with your loved ones. Being near their location on Wilmington West Chester Pike means help is close by when you need it most. That is a big relief for many families. They provide care wherever a person calls home, whether that is a private house or a care facility. Hospice is about living well for as long as possible. The staff here understands that every day counts. They aim to make those days peaceful and filled with meaningful moments for everyone involved.

About DELAWARE HOSPICE, INC.

This provider operates as a non-profit organization. That means their main goal is serving the community rather than making a profit for owners. They have been Medicare-certified since May 9, 2012. That is over a decade of experience serving the local area. When you choose a non-profit, you often find a deep focus on mission-driven care. Families should know that Medicare covers hospice services fully for those who qualify. This includes medical equipment, medications, and visits from nurses or aides. Delaware Hospice, Inc. follows strict federal rules to keep these standards high. It helps to look at how long a provider has been around. Their longevity in the Glen Mills area shows they have built strong roots. You can feel confident knowing they have been part of the local healthcare system for many years.

Quality Care Rating

Delaware Hospice, Inc. holds an impressive 4.5 out of 5 stars for their overall quality. They also earned a 4.5 out of 5 stars for their quality of care. These scores come from the CMS Hospice Care Index, which measures how well a provider meets federal safety and care standards. A high score like this means they are performing very well compared to other hospice providers across the country.

Understanding Hospice Care in GLEN MILLS

Finding the right care in Delaware County can feel overwhelming. Many people do not realize that hospice is a benefit already included in their Medicare plan. You do not have to wait for a crisis to start asking questions. The goal is to bring in support early. This allows the care team to build a relationship with the family. It also helps manage symptoms before they become hard to handle. In a place like Glen Mills, you have access to professional care that respects your wishes. The thing is, hospice is not just about the person who is ill. It is also about supporting the people who love them most. This includes counseling and help with daily tasks. You deserve a team that listens to your concerns. Do not be afraid to reach out and learn about your options before you truly need them.

What to Ask When Choosing a Hospice Provider

Selecting a hospice team is a big decision. You want to feel comfortable with the people entering your home. First, ask how quickly they can send a nurse if an emergency happens at night. You need to know that someone is always available to answer your call. Second, ask how they handle pain and other tough symptoms. A good provider will have a clear plan to keep your loved one comfortable. Third, ask what kind of support they offer to family members after a loss. Grief support is a key part of hospice care. Finally, ask how they coordinate with your current primary doctor. Good teamwork makes everything run smoother for you. And always trust your gut feeling. If the staff makes you feel heard and respected, that is a very good sign. Take your time with these questions.

Preserve Your Family Stories

This time is difficult, but it is also a chance to capture the memories and stories that define your loved one. We provide tools to help you record and save these moments for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.