HospiceScout

THE CARE TEAM HOSPICE

Provider Information

Address
5325 NORTHGATE DRIVE
BETHLEHEM, PA 18017
Ownership Type
Other
Medicare Certified Since
August 3, 2010

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care in Bethlehem

The Care Team Hospice serves families across Bethlehem, Pennsylvania, from their office on Northgate Drive. They provide support for patients facing life-limiting illnesses throughout Lehigh County. Choosing a team nearby can make a real difference when you need help quickly. This provider has served the area since 2010. They focus on bringing comfort to patients right where they live. Whether that is at home or in a facility, their goal remains the same. They want to ensure patients feel safe and cared for every single day. That is the heart of what they do. Having a local team means they know the community well. It helps them coordinate care with local doctors and hospitals too. When you are going through a hard time, having a familiar local partner is a big help.

About The Care Team Hospice

The Care Team Hospice has been Medicare certified since August 2010. They operate under an 'Other' ownership structure. What does that mean for you? It means they are a private entity, not part of a hospital system or a non-profit foundation. You should always check if their specific style of care matches your family’s values. Families should know that Medicare certification is a standard for quality. It shows they meet federal safety and care rules. They have been doing this work for over a decade now. That is a long track record in the hospice world. You can look at their history as a sign of their commitment to the Bethlehem area. Always ask them about their specific staff mix, too. Do they have volunteers? How often does a nurse visit? These details matter when you are making such a big decision for your loved one.

Quality Performance Snapshot

The Care Team Hospice holds an overall rating of 3.5 out of 5 stars from CMS. They also earned a 3.5-star rating for their quality of care. Their patient satisfaction score is 3 out of 5 stars. These numbers reflect how they perform on federal quality measures and how families feel about their services.

Understanding Hospice Care in Bethlehem

Hospice is about more than just medical needs. It is about living the rest of your life with dignity. In Bethlehem, you have access to several hospice providers. The thing is, no two teams are exactly the same. Some focus on heavy medical intervention. Others lean into spiritual or emotional support. You need to find the balance that feels right for your family. Medicare covers hospice services for those who choose comfort over curative treatments. This includes medication, medical equipment, and support for the whole family. It is a team effort. You will have nurses, aides, and social workers on your side. They visit you to manage pain and symptoms. And the best part? They are on call 24 hours a day. You never have to face a crisis alone. It is about having a safety net when the road gets tough.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask hard questions. Take a notebook with you. First, ask how they handle pain management on weekends or at night. You need to know that help is truly available. Second, ask how their staff communicates with your primary doctor. Coordination is key to avoiding confusion. Third, ask about their volunteer program. Volunteers can offer companionship that staff sometimes cannot provide. And finally, ask how they handle sudden changes in a patient's condition. You want a team that responds fast. Do not be afraid to ask for specific examples of how they helped other families. A good provider will be happy to share their approach. If they seem rushed or annoyed by your questions, that is a red flag. Keep looking until you find a team that listens to you. You deserve to feel heard.

Keep Your Family Stories Alive

During this time, sharing memories becomes more important than ever. We help you record the stories that matter most to your family.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.