HospiceScout

THE CARE TEAM HOSPICE

OtherFreestanding Hospice

Provider Information

Address
5325 NORTHGATE DRIVE
BETHLEHEM, PA 18017
Ownership Type
Other
Medicare Certified Since
August 3, 2010

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for THE CARE TEAM HOSPICE
RoleStaff Count
Registered Nurses (RN)4
Physicians1

16

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what THE CARE TEAM HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how THE CARE TEAM HOSPICE compares to hospices nationwide.

8.5 minutes

of nurse care per routine home care day, on average

That is the 12th percentile among hospices nationally. The national median is about 12 minutes.

71

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.5 min

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.4%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life91.9%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits89.5%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.8%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months46.2%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care23.1%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice7.7%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,188 · 75th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 63.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening86.3%
  • Pain assessment71%
  • Breathing difficulty screening94.6%
  • Breathing difficulty treatment93%
  • Treatment preferences discussed98.8%
  • Beliefs and values discussed81.5%
  • Visits in the last days of life76.6%
  • All care steps completed63.1%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer12%
  • Dementia31%
  • Heart and circulatory disease35%
  • Lung and respiratory disease6%
  • Stroke8%
  • Other conditions11%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Care in Bethlehem

The Care Team Hospice serves families across Bethlehem, Pennsylvania, from their office on Northgate Drive. They provide support for patients facing life-limiting illnesses throughout Lehigh County. Choosing a team nearby can make a real difference when you need help quickly. This provider has served the area since 2010. They focus on bringing comfort to patients right where they live. Whether that is at home or in a facility, their goal remains the same. They want to ensure patients feel safe and cared for every single day. That is the heart of what they do. Having a local team means they know the community well. It helps them coordinate care with local doctors and hospitals too. When you are going through a hard time, having a familiar local partner is a big help.

About The Care Team Hospice

The Care Team Hospice has been Medicare certified since August 2010. They operate under an 'Other' ownership structure. What does that mean for you? It means they are a private entity, not part of a hospital system or a non-profit foundation. You should always check if their specific style of care matches your family’s values. Families should know that Medicare certification is a standard for quality. It shows they meet federal safety and care rules. They have been doing this work for over a decade now. That is a long track record in the hospice world. You can look at their history as a sign of their commitment to the Bethlehem area. Always ask them about their specific staff mix, too. Do they have volunteers? How often does a nurse visit? These details matter when you are making such a big decision for your loved one.

Quality Performance Snapshot

The Care Team Hospice holds an overall rating of 3.5 out of 5 stars from CMS. They also earned a 3.5-star rating for their quality of care. Their patient satisfaction score is 3 out of 5 stars. These numbers reflect how they perform on federal quality measures and how families feel about their services.

Understanding Hospice Care in Bethlehem

Hospice is about more than just medical needs. It is about living the rest of your life with dignity. In Bethlehem, you have access to several hospice providers. The thing is, no two teams are exactly the same. Some focus on heavy medical intervention. Others lean into spiritual or emotional support. You need to find the balance that feels right for your family. Medicare covers hospice services for those who choose comfort over curative treatments. This includes medication, medical equipment, and support for the whole family. It is a team effort. You will have nurses, aides, and social workers on your side. They visit you to manage pain and symptoms. And the best part? They are on call 24 hours a day. You never have to face a crisis alone. It is about having a safety net when the road gets tough.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask hard questions. Take a notebook with you. First, ask how they handle pain management on weekends or at night. You need to know that help is truly available. Second, ask how their staff communicates with your primary doctor. Coordination is key to avoiding confusion. Third, ask about their volunteer program. Volunteers can offer companionship that staff sometimes cannot provide. And finally, ask how they handle sudden changes in a patient's condition. You want a team that responds fast. Do not be afraid to ask for specific examples of how they helped other families. A good provider will be happy to share their approach. If they seem rushed or annoyed by your questions, that is a red flag. Keep looking until you find a team that listens to you. You deserve to feel heard.

Keep Your Family Stories Alive

During this time, sharing memories becomes more important than ever. We help you record the stories that matter most to your family.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.