SERENITY HOSPICE
Provider Information
- Address
- 11481 SW HALL BOULEVARD, SUITE 200
TIGARD, OR 97223 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 28, 2007
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 6 |
22
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SERENITY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2011.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SERENITY HOSPICE compares to hospices nationwide.
10.7 minutes
of nurse care per routine home care day, on average
That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.
93
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.7 min
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits75.5%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.8%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35.5%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.5%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,468 · 72nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life65.3%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia32%
- Heart and circulatory disease20%
- Lung and respiratory disease7%
- Stroke12%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care at Serenity Hospice
Serenity Hospice serves families in Tigard, Oregon, from their office on SW Hall Boulevard. They focus on providing comfort and support for patients facing a life-limiting illness. Choosing the right team makes a real difference during this time. The staff here works to manage pain and help patients live each day as fully as possible. That is their main goal. They offer care in the home setting, which helps patients stay near their loved ones. It is a local choice for those in Washington County looking for professional support.
About Serenity Hospice
Serenity Hospice has been Medicare certified since March 2007. This long history shows they understand the rules and standards of hospice care. They operate as a for-profit provider. Some families prefer non-profit groups, but for-profit teams often have great resources and fast response times. The thing is, ownership type matters less than the specific team you meet. You should always talk to them about their staff and how they handle emergencies. They have served the Tigard community for over 17 years. That kind of experience gives families a sense of stability when they need it most. And because they are local, they know the area and the hospitals nearby. It helps to have a team that is already plugged into your community.
Understanding Hospice Care in Tigard
Finding the right hospice in Tigard can feel like a heavy task. You have several options in Washington County, and each one works a bit differently. Most providers offer a team approach. This includes a nurse, a social worker, and a chaplain. They all work together to support the patient and the family. But you should know that not every team provides the exact same services. Some might focus more on spiritual support, while others focus on complex medical needs. The thing to remember is that hospice is about more than just medicine. It is about dignity and time. And it is about making sure the patient is comfortable and heard. You have the power to interview a few providers before you make a final choice. Do not feel rushed to pick the first one you find.
What to Ask When Choosing a Hospice Provider
Talking to a provider can help clear up your worries. Here are a few questions to help you get started:
- How quickly can a nurse get to our home if we have an emergency at night?
- How do you handle pain management and symptoms that change fast?
- What kind of support do you provide for the family after the patient passes?
- Can you tell me how your team stays in touch with our primary doctor?
These questions help you see if their values match your own. That said, listen to your gut feeling. If the person on the phone is kind and patient with you, that is a good sign. You deserve a team that treats your family like their own. Ask them for examples of how they helped other families in similar spots. A good provider will be happy to share.
Other Hospice Providers Nearby
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
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What Nearly 17,000 Hospice Inspection Reports Reveal
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What CMS Star Ratings Actually Mean for Your Family
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.