SERENITY HOSPICE
Provider Information
- Address
- 3501 FAIRVIEW DRIVE SE, SUITE 140
SALEM, OR 97302 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 26, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 22 |
| Licensed Practical Nurses (LPN) | 5 |
| Volunteers | 1 |
48
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SERENITY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SERENITY HOSPICE compares to hospices nationwide.
10.2 minutes
of nurse care per routine home care day, on average
That is the 27th percentile among hospices nationally. The national median is about 12 minutes.
163
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.2 min
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.2%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits54.5%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,084 · 34th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life65.5%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia31%
- Heart and circulatory disease21%
- Lung and respiratory disease6%
- Stroke8%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Serenity Hospice
Serenity Hospice serves families in Salem, Oregon, from their office on Fairview Drive. This hospice provider has been certified by Medicare since early 2016. They hold accreditation from the CHAP organization. This means an outside group checked their work against high standards. It is a sign of their commitment to care. They operate as a for-profit provider in Marion County. Families often look for this type of accreditation when they search for hospice services. It shows the team follows clear rules for safety and medical quality. They focus on providing support for patients who need end-of-life care. Their team includes 22 registered nurses and 5 licensed practical nurses. They also have one volunteer on staff. Their office is easy to find in the Salem area. You can reach their team at 503-991-5228 if you have questions about their specific services.
About Serenity Hospice
This provider operates as a for-profit hospice in Salem. They earned their Medicare certification in January of 2016. The team maintains accreditation through CHAP. This group sets high bars for health agencies. They visit offices to make sure rules are followed. Why does this matter? It means the agency works hard to keep care standards high. They have 48 total employees to help patients. Most of these staff members are nurses. This is a large team for a local hospice office. Families should know that being for-profit does not change the care quality. Medicare holds all hospice agencies to the same rules. You can feel good knowing they passed the CHAP review process. They work daily to meet the needs of those in their care. The small volunteer count is one detail to note. You might ask them how they use volunteers in their daily work.
Quality of Care
What Is Hospice Care Like in SALEM?
Hospice care in Salem focuses on comfort for the patient and the family. It is a team effort. You get a group of experts who come to your home. They provide medicine and emotional help. The staff at Serenity Hospice includes 22 registered nurses and 5 licensed practical nurses. This is a very medical-focused team. They also have one volunteer who can offer extra support. The goal is to keep the patient pain-free and comfortable. Most care happens where the patient lives. This could be a private home or a care facility. The nurses visit often to check on the patient. They adjust the care plan as needs change. You are never alone in this process. The team handles the medical side so you can focus on time together. It is a simple way to get help during a hard season.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a big decision. You should ask clear questions to get the right answers. First, ask how many nurses they have available for after-hours calls. You need to know who answers the phone at night. Second, ask how they handle pain management for their patients. Do they have a doctor who specializes in this area? Third, ask about their experience with your specific health needs. Every patient has a different path. Finally, ask how they support family members who are grieving. Do they offer meetings or phone check-ins? You should feel heard and respected by the staff. Take notes during your talk. Do not feel rushed to decide. A good agency will take the time to answer every single question you have. Their job is to make your life easier and more peaceful.
Keep Your Family Stories Alive
Your family has a unique history that deserves to be remembered for years to come. Start capturing your most cherished memories today.
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