SERENITY HOSPICE
Provider Information
- Address
- 3501 FAIRVIEW DRIVE SE, SUITE 140
SALEM, OR 97302 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 26, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 22 |
| Licensed Practical Nurses (LPN) | 5 |
| Volunteers | 1 |
48
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SERENITY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SERENITY HOSPICE compares to hospices nationwide.
10.2 minutes
of nurse care per routine home care day, on average
That is the 27th percentile among hospices nationally. The national median is about 12 minutes.
163
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.2 min
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.2%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits54.5%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,084 · 34th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life65.5%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia31%
- Heart and circulatory disease21%
- Lung and respiratory disease6%
- Stroke8%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Serenity Hospice in Salem
Serenity Hospice serves families in Salem, Oregon, from their office on Fairview Drive. This provider offers end-of-life care for those in Marion County. They have been certified by Medicare since 2016. The team carries an accreditation from CHAP, which proves they meet high national standards for health and safety. You can reach their team at (503) 991-5228. They operate as a for-profit hospice provider. Choosing the right care team matters a lot. This group works to support your loved one during a difficult time. They focus on comfort and symptom management for every patient they serve. It is a big responsibility. Having CHAP accreditation suggests they follow strict rules for how they provide care to each person in their program.
About SERENITY HOSPICE
Serenity Hospice is a freestanding provider. This means they focus only on hospice services instead of being part of a larger hospital system. They are a for-profit organization. The team includes 48 total staff members. This includes 22 registered nurses and 5 licensed practical nurses. One volunteer helps out too. Their accreditation comes from CHAP. This group is an independent body that checks if a hospice meets federal health rules. They look at how the staff manages pain and how they talk to families. Accreditation is a sign that a provider wants to go above the basic requirements for care. You should ask about their specific experience with your loved one's needs. Every family situation is unique. The staff size shows they have a team ready to handle daily care tasks for their patients in the Salem area.
Quality Performance Summary
What Is Hospice Care Like in SALEM?
Hospice care in Salem is designed to keep your loved one comfortable at home. Most care happens where the person lives. This might be a private house or a care facility. Teams visit regularly to check on symptoms and offer support. The nurses provide the medical care. They manage pain and other difficult symptoms. Social workers and aides help with daily needs and emotional support. Serenity Hospice has a team of over 20 nurses to provide this support. That is a large clinical presence for a local office. You should expect the team to create a plan that fits your specific needs. They must explain how they handle emergencies after hours. Ask how quickly they can get a nurse to your door when a problem pops up. Good hospice care should feel like a partnership between the staff and your family.
What to Ask When Choosing a Hospice Provider
You need to feel comfortable with the team you choose. Ask these questions during your first meeting. First, ask how many nurses they have available for after-hours calls. You need to know who will show up at night. Second, ask how they handle pain management for complex cases. Third, ask how they involve the family in the daily care plan. Finally, ask what their plan is if the patient's needs change suddenly. Do they have a contract with a local hospital? These questions help you see if their values match your needs. Be direct. You are the advocate for your loved one. A good hospice will be happy to answer these questions clearly. They should not rush you. Take your time to get the right answers before you make a final decision for your family.
Preserve Your Family Stories
Your family history is a gift that should be kept safe for future generations to cherish.
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