FIRST CALL HOSPICE LLC
Provider Information
- Address
- 2608 CASCADIA INDUSTRIAL STREET SE
SALEM, OR 97302 - Medicare Certified Since
- October 1, 2024
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
About FIRST CALL HOSPICE LLC
FIRST CALL HOSPICE LLC provides end-of-life care for residents in Salem, Oregon. They are based at 2608 Cascadia Industrial Street SE in Marion County. This provider earned their Medicare certification on October 1, 2024. Hospice care focuses on comfort and dignity for patients during their final months. Their teams work to manage pain and provide emotional support for the entire family. Choosing a local provider helps ensure that staff can visit your home quickly when needs change. You can call them directly at (503) 371-4567 to learn about their specific service area and care team availability. Getting the right support early makes a difference. It allows families to focus on spending meaningful time together rather than managing medical logistics alone. Their presence in the Salem community offers a new option for those seeking hospice support near their home.
Provider Details
FIRST CALL HOSPICE LLC operates as a Medicare-certified hospice agency. Medicare certification means the provider meets federal safety and quality standards set by the government. This status also allows them to receive payment through Medicare benefits for eligible patients. Since they became certified in late 2024, they are a newer addition to the local hospice options in Marion County. Families should know that certification is a baseline requirement for quality oversight. It ensures the agency follows strict rules regarding how they care for patients and manage staff. You can ask the agency about their specific experience and how they approach daily care. They must provide a written plan of care that outlines exactly what services they will deliver. Understanding this document helps you know what to expect during the care process. It is a good idea to discuss these details with their staff before you sign any paperwork.
Quality Ratings Note
What Is Hospice Care Like in SALEM?
Hospice care in Salem is designed to meet you where you live. Most families receive services in their own homes or at a care facility. A team of nurses, social workers, and aides will visit regularly to monitor health and comfort. They provide medical supplies and equipment so you do not have to worry about finding them yourself. The team is also available by phone at all hours of the day. This provides peace of mind when questions arise during the night. They do not replace your primary doctor but work with them to ensure the plan of care stays current. The goal is always to reduce stress for the patient and their loved ones. Staff members often help with light tasks or simply provide a listening ear. Local agencies in Marion County are used to working with regional hospitals to make the transition into care smooth and simple.
What to Ask When Choosing a Hospice Provider
Selecting a hospice provider is a personal choice. You should feel comfortable with the team that will enter your home. Ask how quickly a nurse can arrive if an urgent need happens in the middle of the night. You should also ask how they support family members during the grieving process after a loss. It is helpful to understand how many times per week a nurse will visit your home. Ask them to explain their process for managing pain and other symptoms. You might also ask if they have staff who speak a specific language if that is important for your family. Do not be afraid to ask for a list of their services in writing. A good provider will be happy to answer these questions clearly and with patience. Your peace of mind is the most important part of this selection process.
Preserve Your Family Stories
Your loved one has a lifetime of memories and wisdom. We offer tools to help you record and save these important stories for future generations.
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Helpful Guides for Families
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.