HospiceScout

ENGRACE HOSPICE

Provider Information

Address
512 SW QUINNEY PLACE
PENDLETON, OR 97801
Medicare Certified Since
July 17, 2023

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ENGRACE HOSPICE compares to hospices nationwide.

12.5 minutes

of nurse care per routine home care day, on average

That is the 53rd percentile among hospices nationally. The national median is about 12 minutes.

6

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.5 min

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.1%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life76%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits68.4%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months0%

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice100%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,186 · 35th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer43%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Overview of ENGRACE HOSPICE

ENGRACE HOSPICE serves families in the Pendleton, Oregon area. They provide end of life care to those in Umatilla County and the surrounding region. This provider has been certified by Medicare since the summer of 2023. Their team works to manage pain and provide comfort to patients at home or in care facilities. They focus on meeting the physical and emotional needs of people facing a terminal illness. You can reach their local office at 512 SW Quinney Place for more information on how they support patients. They are a newer addition to the local medical community but maintain professional standards for care delivery. Finding the right support can make a major difference for your family. This agency aims to offer reliable medical oversight during a difficult season of life.

About ENGRACE HOSPICE

Medicare certification shows that a hospice provider meets specific federal rules for quality and safety. ENGRACE HOSPICE earned this status in July 2023. This means they follow strict guidelines for how they treat patients and manage their clinical team. Being certified allows them to accept Medicare benefits for eligible patients in Pendleton. Families should know that certification is a baseline requirement. It ensures the agency has the right staff to handle medical needs around the clock. You may want to ask how their staff handles after hours calls. They must also follow rules regarding patient rights and privacy. This agency operates within these federal standards to serve the Umatilla County area. Knowing the agency is certified provides a standard level of assurance for your family. Check if they have specific experience with your loved one's condition when you call.

Quality Performance

This provider holds high marks for their quality of care. Their performance on the CMS Hospice Care Index shows they meet strong standards for patient outcomes and service delivery.

What Is Hospice Care Like in PENDLETON?

Hospice care in Pendleton focuses on keeping patients comfortable in their own homes. The team usually includes a nurse, a social worker, and an aide. They visit regularly to check on the patient and adjust medications. These professionals work together to manage symptoms like pain or trouble breathing. They also teach family members how to help with daily tasks. Most hospice care happens wherever the patient lives. This could be a private house or an assisted living facility in Umatilla County. The goal is to keep the patient surrounded by familiar things. Staff members are on call to answer questions at any time of day or night. This support helps family caregivers feel less overwhelmed by the medical responsibilities. You can expect the team to coordinate with your regular doctor to keep everyone on the same page.

What to Ask When Choosing a Hospice Provider

Choosing a provider is a big decision. You should feel comfortable with the people entering your home. Start by asking how quickly a nurse can arrive if an emergency happens at night. Ask how many times per week a nurse will visit the patient. It helps to know how they handle sudden changes in health. Ask how the team supports family members who are also providing daily care. Find out if they have experience with the specific illness your loved one has. You might also ask how they coordinate care with your primary physician. Do not be afraid to ask for clarity on their services. Getting clear answers helps you feel more confident in your choice. The right team should listen to your concerns and explain things in a way that makes sense to you.

Preserve Your Family Stories

Your loved one has a lifetime of wisdom and memories. Take time now to record their stories so they are never lost for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.