PROVIDENCE MEDFORD HOSPICE
Provider Information
- Address
- 2033 COMMERCE DRIVE
MEDFORD, OR 97501 - Ownership Type
- Non-Profit
- Medicare Certified Since
- June 27, 1988
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 19 |
| Physicians | 1 |
36
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PROVIDENCE MEDFORD HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PROVIDENCE MEDFORD HOSPICE compares to hospices nationwide.
12.9 minutes
of nurse care per routine home care day, on average
That is the 57th percentile among hospices nationally. The national median is about 12 minutes.
69
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.9 min
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.3%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits51.9%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.5%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months28.2%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.2%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,538 · 12th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 44.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life44.4%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer15%
- Dementia29%
- Heart and circulatory disease15%
- Lung and respiratory disease7%
- Stroke7%
- Other conditions28%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Medford
Providence Medford Hospice serves families across Jackson County from their office on Commerce Drive. They offer comfort-focused care for patients facing life-limiting illnesses. Their team supports both the patient and their loved ones during this difficult journey. You can reach them at (541) 732-6504 if you have questions about your options. They have been Medicare-certified since 1988. That is over three decades of experience serving this community. The thing is, choosing the right support makes a massive difference in how your loved one spends their final months. Their staff works to keep patients comfortable at home. They focus on pain management and emotional support. It is about living as fully as possible. And that is exactly what families in Medford need during these times.
About Providence Medford Hospice
Providence Medford Hospice operates as a non-profit organization. This structure often means they reinvest their earnings back into patient services. They earned their Medicare certification on June 27, 1988. This longevity shows they understand the local landscape of Jackson County well. What most people do not realize is that hospice is not just for the very last days. It is a benefit that can start months before the end. You should ask about how their team coordinates with your current doctors. They prioritize a team-based approach to care. That means nurses, aides, and social workers all communicate to support your family. It is a big deal to have that kind of coordination. You are not just getting a service. You are getting a partner. They want to ensure your family feels heard and held throughout the entire process.
Quality Performance Snapshot
Understanding Hospice Care in Medford
Finding the right hospice in Oregon can feel overwhelming. But you have options. Most hospice care in the Medford area happens right in the patient's own home. This keeps loved ones in a familiar place surrounded by their things. It brings comfort when it matters most. Some families choose to receive care in a nursing home or an assisted living facility. Hospice teams travel to wherever the patient resides. The goal remains the same everywhere. They aim to reduce pain and provide peace. Here is the thing: every hospice agency has a different culture. Some focus heavily on spiritual care. Others emphasize medical symptom management. You need to find the one that fits your family's personal values. Do not be afraid to ask for a meeting with a coordinator. It helps you see if their style matches what you need.
What to Ask When Choosing a Hospice Provider
When you interview a hospice provider, bring a list of questions. It keeps the conversation focused. Start by asking how quickly a nurse can get to your home in an emergency. You need to know if they have staff on call 24/7. Ask how they help with medications and medical equipment. Do they handle the delivery for you? That saves a lot of stress. Also, ask about their volunteer services. Volunteers often provide companionship or help with errands. It is a simple way to get a break. And finally, ask how they handle spiritual or emotional needs for the family. You deserve a team that cares about your heart as much as your health. Take your time with these answers. You are building a team for your loved one.
Keep Their Stories Alive
This time is hard. But it is also a chance to capture the memories and stories that define your loved one. We can help you turn those moments into a lasting gift for your family.
Preserve Memories TodayOther Hospice Providers Nearby
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HOSPICE OF REDMOND
MERCY MEDICAL CENTER HOSPICE
ASANTE HOSPICE
LUMINA HOSPICE AND PALLIATIVE CARE
LEGACY HOSPICE SERVICES
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