PACIFIC HOME HEALTH & HOSPICE
Provider Information
- Address
- 375 PARK AVENUE, SUITE 6
COOS BAY, OR 97420 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 5, 1992
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
15
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PACIFIC HOME HEALTH & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PACIFIC HOME HEALTH & HOSPICE compares to hospices nationwide.
9.4 minutes
of nurse care per routine home care day, on average
That is the 19th percentile among hospices nationally. The national median is about 12 minutes.
15
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.4 min
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.7%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life67.9%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits64.6%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care1.8%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months32.7%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,433 · 6th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 7.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.3%
- Pain assessment71.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.9%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids99%
- Visits in the last days of life7.9%
- All care steps completed90.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer33%
- Dementia24%
- Heart and circulatory disease19%
- Lung and respiratory disease8%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Pacific Home Health & Hospice
Pacific Home Health & Hospice serves the Coos Bay community from its office on Park Avenue. This provider has been certified by Medicare since 1992. They offer home health and hospice services to people in Coos County. Families often look for providers with a long history in their area. This agency has operated for over three decades in Oregon. That shows a clear commitment to local health needs. Choosing the right care team is a major decision for any family. You should look for a provider that matches your specific medical and personal goals. This team focuses on providing care in the comfort of your own home. They aim to support patients throughout their time under hospice care. Having a local provider can make coordinating visits much easier for everyone involved. It is worth taking the time to learn how their specific services can help your loved one today.
Provider Details
Pacific Home Health & Hospice operates as a for-profit agency. They have provided care since June 1992. Being a for-profit provider means the agency manages its own business operations while meeting federal Medicare rules. Some families prefer to ask if a provider has specific local ties or unique programs during their first meeting. Medicare certification is a standard that ensures the agency meets federal safety and quality requirements. This agency maintains a team of fifteen employees. The staff includes six registered nurses and one licensed practical nurse. They also have one physician on their team. These professionals work together to manage pain and provide comfort for patients. It is helpful to know who will be visiting the home. You can always ask about the roles of each person on the care team. This helps you understand how they plan to meet the needs of your loved one on a daily basis.
Quality of Care
What Is Hospice Care Like in COOS BAY?
Hospice care in Coos Bay focuses on comfort and quality of life. The goal is to manage symptoms so the patient can spend time with family. This team includes six registered nurses and one licensed practical nurse who visit patients where they live. They also have a physician on staff to oversee medical plans. You can expect regular check-ins from the nursing staff. They are there to help with pain management and personal care. The team works to keep the patient as comfortable as possible. Hospice is not just about the patient. It is also about supporting the family during a hard time. The staff should explain everything clearly to you. If you have questions about medicines or daily routines, just ask your nurse. They are trained to give you the answers you need. You deserve to feel confident in the care your loved one receives every single day.
What to Ask When Choosing a Hospice Provider
Finding the right hospice provider is about asking the right questions. You want to feel sure about your choice. Start by asking how quickly a nurse can get to the home if an emergency happens at night. Ask how the team handles pain management and if they have experience with your loved one's specific illness. It is also helpful to ask how often the nurses visit the home. You should know if the doctor will stay involved in the care plan. Ask about the support they offer to family members too. Do they provide help with counseling or errands? You need to know how they will help you manage the stress of caregiving. Write these questions down before you call or visit. This keeps the conversation focused. Good providers will be happy to answer every single one of your questions in a clear way.
Preserve Your Family Stories
Your family history is a gift that should last forever. Find simple ways to record and save the memories that matter most during this time.
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Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.