HEART OF HOSPICE, LLC
Provider Information
- Address
- 2703 NORTH BROADWAY SUITE A
POTEAU, OK 74953 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 24, 1997
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 6 |
15
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART OF HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART OF HOSPICE, LLC compares to hospices nationwide.
11.8 minutes
of nurse care per routine home care day, on average
That is the 45th percentile among hospices nationally. The national median is about 12 minutes.
43
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.8 min
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.5%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits33.2%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months52.4%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.8%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,190 · 24th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 72.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life72.9%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia14%
- Heart and circulatory disease26%
- Lung and respiratory disease14%
- Stroke6%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Serving Poteau Families
Heart of Hospice, LLC provides end-of-life care for residents in Poteau, Oklahoma. Located at 2703 North Broadway, this team focuses on comfort and support for those facing a life-limiting illness. They understand that this time is hard. Their goal is to bring peace to the home. The staff works closely with local doctors to manage symptoms. They also offer emotional support for the whole family. It is about making every day count. That is their main mission. They serve Le Flore County with a deep commitment to quality care. You are not alone in this journey. Help is right here in your backyard.
About HEART OF HOSPICE, LLC
Heart of Hospice, LLC has served the community since March 1997. That is over 25 years of experience in hospice care. This agency operates as a for-profit provider. Some families wonder if ownership type matters. The truth is that all Medicare-certified hospices must follow strict federal rules. These rules ensure a high standard of care for every patient. They have met these requirements for decades. This consistency offers peace of mind to families choosing their services. They know the area well. They understand the specific needs of people living in Le Flore County. Choosing a long-standing provider can offer stability. It means they have seen it all before. They know how to handle tough situations with grace. You can rely on their long history of service.
Top-Tier Quality Ratings
Understanding Hospice Care in POTEAU
Hospice is not a place you go to die. It is a service that comes to you. In Poteau, hospice care focuses on quality of life. It helps patients stay in their own homes for as long as possible. The team includes nurses, aides, and social workers. They visit regularly to check on the patient. But they also support the family caregivers. Caring for a loved one is exhausting work. Hospice gives you a break when you need it most. They manage pain so the patient stays alert and comfortable. The focus shifts from curing the illness to soothing the spirit. It is about dignity. It is about being surrounded by familiar things. That makes a world of difference during a difficult season.
What to Ask When Choosing a Hospice Provider
Choosing the right team is a major decision. Start by asking how quickly they can get a nurse to your home in an emergency. You should also ask how they handle pain after hours. Will a real person answer the phone at 2:00 AM? That matters. Ask about their volunteer program, too. Volunteers can offer companionship or help with errands. This gives you time to rest. Finally, ask what makes their team different from others. You want a team that feels like a good fit for your values. Trust your gut feeling during these talks. If they seem rushed, keep looking. You deserve a team that listens well. Take your time to find the right match.
Keep Your Family Stories Alive
Your loved one has a lifetime of stories that deserve to be remembered. We provide a simple way to record these memories for your family to cherish forever.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.