HospiceScout

CROSS TIMBERS HOSPICE, INC

Non-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
207 "C" STREET NORTHWEST
ARDMORE, OK 73401
Ownership Type
Non-Profit
Medicare Certified Since
April 4, 1996

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CROSS TIMBERS HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)23
Licensed Practical Nurses (LPN)14
Physicians2
Volunteers60

74

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CROSS TIMBERS HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CROSS TIMBERS HOSPICE, INC compares to hospices nationwide.

13.7 minutes

of nurse care per routine home care day, on average

That is the 65th percentile among hospices nationally. The national median is about 12 minutes.

72

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.7 min

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.5%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.8%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits45.8%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3.7%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months45.1%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care13.4%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.4%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$14,888 · 33rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 55.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening99%
  • Pain assessment97.6%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment98.9%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids99.4%
  • Visits in the last days of life55.7%
  • All care steps completed97.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer22%
  • Dementia18%
  • Heart and circulatory disease16%
  • Lung and respiratory disease13%
  • Stroke6%
  • Other conditions26%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Ardmore

Cross Timbers Hospice, Inc serves families in Ardmore, Oklahoma, and the surrounding Carter County area. This provider offers end-of-life care focused on comfort, dignity, and personal support. Since opening their doors in 1996, they have helped many local families navigate the challenges of a terminal illness. Their team works hard to ensure patients spend their time in familiar surroundings with the people they love most. It is a local choice built on a long history of serving the community. When you face these difficult moments, having a reliable team nearby makes a real difference. They provide the medical help and emotional support that families need to focus on what matters most—being together. Choosing a local provider like this means working with neighbors who understand the needs of the Ardmore area.

About Cross Timbers Hospice, Inc

Cross Timbers Hospice, Inc operates as a non-profit organization. This is an important detail because non-profits often reinvest their resources directly back into patient care and community programs. They have been Medicare certified since April 4, 1996. That is nearly three decades of experience in the hospice field. What does this mean for your family? It means they have met strict federal standards for safety and quality for a very long time. They are not a new agency learning the ropes. They have a proven track record of meeting the needs of patients in Carter County. Families should know that this long history provides a sense of stability during a time that often feels uncertain. They offer a steady hand when life feels overwhelming. You want a team that knows exactly how to handle the medical and emotional needs that come with hospice care.

Top-Rated Quality

Cross Timbers Hospice, Inc has earned a perfect 5/5 star rating from Medicare. This includes a 5/5 score for both quality of care and patient satisfaction. These scores are based on actual survey results from families and clinical data reported to CMS. It is rare to see such high marks across the board.

Understanding Hospice Care in Ardmore

Hospice is not about giving up. It is about choosing a different way to live. In Ardmore, hospice services focus on managing pain and helping the patient live as fully as possible. The team includes nurses, doctors, and aides who visit the patient wherever they call home. They also offer spiritual support and grief counseling for the whole family. The thing is, many people wait too long to start hospice. They think it is only for the very last days. But hospice can provide support for months, helping to reduce hospital visits and improve daily comfort. You deserve to have these resources available as soon as you need them. The goal is to make every day count. By focusing on comfort, the team helps clear away the stress of medical management so you can focus on your loved one.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice is a big decision for your family. You should feel comfortable asking direct questions before you sign any paperwork. First, ask how quickly they can get a nurse to your home in an emergency. You need to know if they have staff available 24/7. Second, ask how they handle pain and symptom management. You want to know their plan for keeping your loved one comfortable around the clock. Third, ask what kind of support they provide for family caregivers. It is exhausting to care for someone you love, and you will need help too. Finally, ask about their experience with your specific diagnosis. Every situation is different, and you deserve a team that understands your unique needs. Do not be afraid to ask for clarity. A good provider will be happy to explain everything to you.

Preserve Your Family Stories

Your loved one has a lifetime of memories, lessons, and stories that deserve to be kept safe for future generations. Don't let these precious moments fade away.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.