CARING HEARTS HOSPICE INC
Provider Information
- Address
- 17330 N MAY AVE
EDMOND, OK 73012 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 12, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Physicians | 2 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CARING HEARTS HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CARING HEARTS HOSPICE INC compares to hospices nationwide.
12 minutes
of nurse care per routine home care day, on average
That is the 47th percentile among hospices nationally. The national median is about 12 minutes.
37
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12 min
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.5%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.3%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.1%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care19.5%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.4%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,731 · 64th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 46.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99%
- Pain assessment95.2%
- Breathing difficulty screening100%
- Breathing difficulty treatment92.9%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids46.4%
- Visits in the last days of life68.3%
- All care steps completed78.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia50%
- Lung and respiratory disease9%
- Other conditions24%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Caring Hearts Hospice Inc
Caring Hearts Hospice Inc provides end of life care for residents in Edmond, Oklahoma. This freestanding hospice provider serves the community from their office on North May Avenue. They maintain accreditation through CHAP to ensure they meet high standards for patient care and safety. The team focuses on comfort and support for families during difficult times. They have served the area since their certification in the summer of 2020. Having a local provider helps families get the care they need quickly. Choosing the right partner is a big decision for any family. This provider offers a clear option for those seeking hospice services in Oklahoma County. Their goal is to manage symptoms while keeping patients in their own homes. This approach keeps families together in familiar surroundings when it matters most.
About the Provider
Caring Hearts Hospice Inc operates as a for-profit hospice agency. They earned Medicare certification in June 2020. The agency holds accreditation from CHAP, which is a national group that checks for high care standards. This means they follow strict rules for how they treat patients and manage their operations. The agency employs seven people to handle patient needs. This team includes four registered nurses and two physicians. These staff members work together to build care plans for each patient. Having physicians on the team provides extra support for complex medical needs. Most families find comfort in knowing that experienced nurses are on staff. You should ask about how their team coordinates care with your primary doctor. Understanding their structure helps you know who to call for help. It is good to see that they have a clear team setup in place.
Quality Performance
What Is Hospice Care Like in Edmond?
Hospice care in Edmond focuses on comfort and dignity for patients with serious illnesses. The team helps manage pain and other symptoms so the patient can enjoy their time. Care often happens in the home, but it can also take place in care facilities. At this agency, the staff includes four registered nurses and two physicians who oversee medical decisions. These professionals visit regularly to check on the patient and adjust the care plan as needed. The team also supports family members by teaching them how to care for their loved ones. They help with the emotional and physical parts of the end of life. Most families find that having a dedicated team reduces their stress. You can expect regular check-ins and clear communication from the staff. This creates a circle of support for everyone involved in the care process.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask questions before choosing a hospice agency. Start by asking how often a nurse will visit your home each week. You need to know how the team handles emergencies during the night or on weekends. Ask who will be your main contact person if you have a concern. It is also wise to ask how they handle medication delivery and equipment needs. You might want to know how they support family members after a loss. These questions help you understand how the agency will fit into your daily life. Do not be afraid to ask for clarity on any part of the care plan. Getting these answers early makes the transition much smoother for your family. Focus on finding a team that listens to your specific needs and goals.
Preserve Your Family Stories
Capture the life stories and memories of your loved ones to keep their legacy alive for future generations.
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