RIVERCROSS HEALTHCARE
Provider Information
- Address
- 3654 CAMELOT DR, STE A
BARTLESVILLE, OK 74006 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 2, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Physicians | 1 |
| Volunteers | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what RIVERCROSS HEALTHCARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how RIVERCROSS HEALTHCARE compares to hospices nationwide.
14.3 minutes
of nurse care per routine home care day, on average
That is the 70th percentile among hospices nationally. The national median is about 12 minutes.
19
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.3 min
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.5%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits26.5%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.9%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.3%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care17.1%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.7%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,110 · 51st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 63.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment88.9%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed98.1%
- Visits in the last days of life63.6%
- All care steps completed88.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Heart and circulatory disease33%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
RIVERCROSS HEALTHCARE
RIVERCROSS HEALTHCARE provides hospice services to families in Bartlesville, Oklahoma. They operate as a freestanding hospice located at 3654 Camelot Drive. Their team works to support patients who need end-of-life care in their own homes or care facilities. Since August 2005, they have offered care to the Washington County area. This provider holds a strong standing for quality of care and overall performance based on federal measures. Getting the right support is a big step for your family. They focus on meeting the needs of those facing a life-limiting illness. You can reach their office directly at 918-622-9281 to learn more about their current capacity and service area. They are a for-profit organization dedicated to hospice care delivery.
About RIVERCROSS HEALTHCARE
RIVERCROSS HEALTHCARE is a for-profit hospice provider. They have been certified by Medicare for nearly two decades. This long history shows they have consistently met federal rules for hospice care. Families should know that Medicare certification is a requirement for any hospice to receive government funding. This means they must pass regular checks on how they manage patient care and safety. The provider maintains a team of eight staff members. This includes two registered nurses and one physician. They also have one volunteer to help with non-medical needs. Small teams like this can offer a personal touch to care. You should ask how their team coordinates daily visits to your home. It helps to understand who will be your main point of contact for medical questions. They are held to the same standards as all Medicare-certified hospices in Oklahoma.
Quality Performance
What Is Hospice Care Like in BARTLESVILLE?
Hospice care in Bartlesville centers on comfort and dignity for the patient. It brings a team of experts to your home to manage pain and other symptoms. The goal is to improve the quality of each day for the patient and their loved ones. At RIVERCROSS HEALTHCARE, the care team consists of eight dedicated people. This includes a physician and two registered nurses who lead the medical side of care. They also use one volunteer to provide extra support to families. This small group structure allows for focused communication between the staff and your family. Most hospice care happens wherever the patient lives. The team provides the supplies and medicine needed to keep the patient at peace. You can expect regular visits to monitor changes in health. This team works together to ensure your family feels supported throughout the entire process.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a personal choice for every family. You should feel comfortable with the team that enters your home. Start by asking how quickly a nurse can arrive if an emergency happens at night. Ask how the physician works with your current primary doctor to manage care. It is also good to ask how they support family members who are grieving. You should find out which specific zip codes they serve in Washington County. Ask about their process for handling medication changes. Finally, ask what happens if the patient needs a higher level of care than home can provide. Getting clear answers to these questions helps you make a choice that fits your needs. Take your time to talk with them before you decide. You deserve a team that listens to your concerns.
Preserve Your Family Stories
Your family has a unique history that deserves to be remembered for years to come. Start recording your memories and stories today to create a lasting gift for your loved ones.
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Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Understanding Hospice Levels of Care: A Family Guide
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Starting Difficult Conversations: A Guide for Families
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.