NIVALIS HOSPICE
Provider Information
- Address
- 915 BASSETT ROAD
WESTLAKE, OH 44145 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 16, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what NIVALIS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how NIVALIS HOSPICE compares to hospices nationwide.
10.5 minutes
of nurse care per routine home care day, on average
That is the 31st percentile among hospices nationally. The national median is about 12 minutes.
21
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.5 min
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.7%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.5%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits84.8%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.1%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35.7%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.3%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,979 · 66th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 81.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life81.2%
- All care steps completed98%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia33%
- Other conditions24%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Nivalis Hospice in Westlake
Nivalis Hospice provides end-of-life care for residents in Westlake, Ohio. They are a freestanding hospice provider located on Bassett Road in Cuyahoga County. This team serves the local area with a focus on symptom management and comfort. Their work is supported by accreditation from the Accreditation Commission for Health Care. This third-party group checks that the agency meets high national standards for patient care. It is a sign of their commitment to quality services. You can reach their office directly at 440-462-2600 to ask about their specific programs. Choosing a local provider often makes it easier for staff to visit your home quickly. They have been certified by Medicare since July 2018. Families in the Westlake area have this option for specialized care near their own homes.
About Nivalis Hospice
Nivalis Hospice operates as a for-profit agency. This means they are a private business that must meet strict federal rules to keep their Medicare certification. Their accreditation through the ACHC is a key detail. This organization sends experts to review the hospice agency. They look at patient records and safety practices to ensure everything follows the law. It gives families more peace of mind about the care being provided. The agency has a total of 7 employees who manage daily operations. This includes 3 registered nurses and 1 licensed practical nurse. These nursing professionals lead the clinical care team. They do not have volunteers on their current staff list. You should look at the official quality scores before making any final decisions. These scores show how well the agency performs compared to others. They have earned strong quality-of-care marks based on federal data. This indicates they meet high standards for patient safety and comfort.
Quality Performance
What Is Hospice Care Like in Westlake?
Hospice care in this part of Ohio focuses on comfort rather than a cure. The team comes to wherever the patient lives. This could be a private house or a nursing facility. Their staff includes registered nurses and a licensed practical nurse to monitor health needs. These nurses manage pain and other symptoms to keep the patient calm. They also help explain what to expect during the final stages of life. The team works to support the whole family during this time. You can ask for a meeting with the staff to see how they plan care for your specific situation. They will create a plan that fits the patient's daily routine. Hospice is meant to offer help when it is needed most. Having a small, dedicated team often allows for more personal attention. Ask how they coordinate with the patient's main doctor to ensure the care plan stays updated.
What to Ask When Choosing a Hospice Provider
Finding the right hospice team is a big step. You want to ask questions that help you understand their daily work. First, ask how quickly a nurse can get to your home if an emergency happens at night. You also need to know how they handle pain management changes on the weekends. It is good to ask how they keep the family informed about the patient's status. Ask if they have experience with the specific illness the patient is facing. Finally, find out if they offer support for family members after the patient passes away. These questions help you see if the agency matches your needs. Do not be afraid to ask for clear, direct answers. You deserve to understand exactly who will be walking through your front door. Take your time to talk with the staff and listen to how they explain their approach to care.
Keep Your Family Memories Safe
Your family history is a gift that deserves to be protected for the future. Learn how to record and save your loved one's stories.
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