CROSSROADS HOSPICE OF NORTHEAST OHIO, LLC
Provider Information
- Address
- 3743 BOETTLER OAKS DRIVE, SUITE E
UNIONTOWN, OH 44685 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 27, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 97 |
| Licensed Practical Nurses (LPN) | 20 |
| Physicians | 1 |
| Volunteers | 27 |
236
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CROSSROADS HOSPICE OF NORTHEAST OHIO, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CROSSROADS HOSPICE OF NORTHEAST OHIO, LLC compares to hospices nationwide.
15.3 minutes
of nurse care per routine home care day, on average
That is the 78th percentile among hospices nationally. The national median is about 12 minutes.
426
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.3 min
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.6%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits84.8%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.4%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.5%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.7%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,312 · 41st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 77.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.9%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life77.9%
- All care steps completed99.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer15%
- Dementia27%
- Heart and circulatory disease22%
- Lung and respiratory disease8%
- Stroke17%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Caring for Loved Ones in Uniontown
Crossroads Hospice of Northeast Ohio, LLC serves families in Uniontown and the surrounding Stark County area. They provide end-of-life care focused on comfort and dignity for patients facing a life-limiting illness. Choosing a provider is a big step during a difficult time. Their team works to support both the patient and their family through the final stages of life. They have been providing these services since 2005. That is nearly two decades of experience in the local community. It is helpful to know that they are a for-profit organization. This means they operate under a specific business model while following federal rules. Their office on Boettler Oaks Drive acts as a hub for their local care teams. These teams often visit patients where they live, whether that is a private home or a care facility. They aim to make each day as peaceful as possible for those they serve.
About CROSSROADS HOSPICE OF NORTHEAST OHIO, LLC
Medicare certified this provider on September 27, 2005. Being Medicare certified is a big deal. It means they meet strict federal standards for safety and care. Most families feel better knowing a provider has passed these regular government checks. As a for-profit provider, they bring a specific approach to how they manage their daily operations. The thing is, every hospice must follow the same Medicare rules for patient care regardless of profit status. They serve the Stark County area with a focus on symptom management and emotional support. You should know that their care teams include nurses, aides, and social workers. They work together to build a plan that fits your family's unique needs. If you have questions about their specific programs, their office phone number is (330) 899-9100. They can talk you through what their daily care looks like for a new patient.
Understanding Hospice Care in Uniontown
Hospice care is about living each day to the fullest. It is not about giving up. It is about choosing comfort when a cure is no longer an option. In Uniontown, families have access to several hospice choices. The goal of all these teams is the same. They want to help reduce pain and manage difficult symptoms. And they want to provide emotional support to family members who are grieving. Most people do not realize that hospice can be provided in your own home. You do not have to move to a hospital to get this level of support. The team comes to you. They bring the equipment and medicine you need to stay comfortable. That said, it is important to find a team that communicates well with you. You need to feel like a partner in your loved one's care plan. Ask them how they handle emergencies after hours.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team can feel overwhelming. Take a deep breath and start with a few simple questions. First, ask how quickly a nurse can get to your home if there is an emergency. You want to know they are available 24 hours a day, seven days a week. Second, ask what their team looks like. Do they provide music therapy or volunteers? These extra services can make a big difference in daily life. Third, ask how they handle pain management. You need a team that is very good at keeping your loved one calm and comfortable. Finally, ask how they support the family after the patient passes away. Grief support is a huge part of the hospice promise. Most providers offer counseling for at least a year. Getting these answers will help you feel more confident in your choice. You deserve a team that listens to your concerns.
Keep Your Family Stories Alive
The time you spend with your loved one is precious. Recording their memories and stories can be a beautiful way to honor their legacy for future generations.
Preserve Family MemoriesOther Hospice Providers Nearby
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Understanding Medicare Hospice Benefits: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.