KIND HEARTS HOSPICE LLC
Provider Information
- Address
- 5911 RENAISSANCE PLACE, SUITE B
TOLEDO, OH 43623 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 17, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Volunteers | 0 |
2
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what KIND HEARTS HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how KIND HEARTS HOSPICE LLC compares to hospices nationwide.
12.1 minutes
of nurse care per routine home care day, on average
That is the 48th percentile among hospices nationally. The national median is about 12 minutes.
19
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.1 min
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.6%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.4%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care20%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months60%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice10%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,783 · 69th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 67.1% of patients or more. Most hospices score above 90 percent.
- Pain screening98%
- Pain assessment84.1%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life67.1%
- All care steps completed81.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease50%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Toledo
Kind Hearts Hospice LLC serves families throughout Toledo, Ohio. They provide end-of-life care focused on comfort and dignity for patients in Lucas County. Their team works hard to manage pain and support the emotional needs of your loved ones. Choosing hospice is a big decision for any family. That is why having a local team you can trust makes such a difference. They have been certified by Medicare since February 2021. This means they meet federal standards for quality and safety. Getting the right support at home can change everything during a difficult time. Their office is located at 5911 Renaissance Place, Suite B. You can reach their team at (419) 930-5840 to discuss your specific needs. They are ready to help you understand your options today.
About Kind Hearts Hospice LLC
Kind Hearts Hospice LLC operates as a for-profit hospice provider. Being for-profit means they are a private business that must meet strict Medicare rules to stay certified. They have maintained this certification since 2021. The thing is, all hospice agencies must follow the same basic laws to provide care. This ensures that you get quality service regardless of the tax status. Families should know that this provider has earned a 4 out of 5-star rating overall. That is a strong score. It shows they are doing the right things for their patients. When you pick a provider, you want to see that they care about results. Their high rating for quality of care tells us they focus on patient outcomes. This is exactly what you should look for when comparing your local options.
Quality Performance
Understanding Hospice Care in Toledo
Toledo has several options for families facing end-of-life decisions. Most hospice care happens right where the patient lives. This could be a private home, an assisted living facility, or a nursing home. The goal is always the same. It is about keeping your loved one comfortable and pain-free. Hospice is not about giving up. It is about choosing a different kind of support that focuses on quality of life. Medicare covers these services for most people. The team usually includes nurses, aides, and social workers. They visit regularly to make sure the patient has what they need. And if a crisis happens, they are on call to help you day or night. That is the true value of hospice. It brings the care to you when you need it most.
What to Ask When Choosing a Hospice Provider
You have a lot on your mind right now. Asking the right questions can help clear the path. Start by asking how quickly a nurse can get to your home in an emergency. You should also ask how they manage pain and other symptoms. That is a big deal for patient comfort. Another key question is how they support the family emotionally. Do they offer grief counseling? And ask how they handle after-hours calls. You need to know that someone will answer the phone at 3:00 AM. Finally, ask if they have experience with your loved one's specific diagnosis. Every situation is unique. A good provider will be happy to answer these questions for you. They should never rush you during this talk. Take your time to find the best fit.
Keep Their Stories Alive
Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture those precious memories to share with your family for generations to come.
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Some stories are worth writing down
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