HospiceScout

HEARTLAND HOSPICE

Provider Information

Address
205 NORTH STREET
LUCASVILLE, OH 45648
Ownership Type
For-Profit
Medicare Certified Since
February 29, 2000

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care in Lucasville

Heartland Hospice serves families in Lucasville, Ohio, and the surrounding Scioto County area. They offer specialized end-of-life care focused on comfort and dignity for patients facing a life-limiting illness. Choosing a hospice team is a deeply personal decision for any family. You want a group that truly listens to your needs while providing expert medical support. This provider has been active in the local community for many years, offering a steady hand during difficult seasons. They work to manage pain and symptoms so your loved one can spend their time in comfort. It is about making every day count. That is what matters most when time feels short. By focusing on the whole person, they aim to bring peace to the home environment. Their team is ready to step in whenever you need them most.

About HEARTLAND HOSPICE

Heartland Hospice operates as a for-profit organization in Lucasville. They have been Medicare certified since February 29, 2000. That is over two decades of experience in the hospice field. What does this mean for your family? It means they have met strict federal standards for safety and care quality for a very long time. For-profit status simply describes how the business is structured, but the core mission remains focused on patient care. Many families find comfort in choosing a provider with such a long history in the region. They have learned how to navigate local needs and provide consistent support. The thing is, every provider has a different personality. You should look at how they talk to you and how they handle your questions. A long history often points to a stable team, which can be a real benefit during a stressful time.

Quality Insights

Heartland Hospice earns a perfect 5/5 overall rating and a 5/5 for quality of care from Medicare. This shows they excel at clinical tasks and medical management. However, their patient satisfaction score is 2/5. This suggests that while their clinical care is top-tier, some families felt the communication or personal experience could have been better.

Understanding Hospice Care in LUCASVILLE

Hospice care in the Scioto County area is designed to support the entire family, not just the patient. It is not a place you go, but a service that comes to you. Most care happens right in your own home or a nursing facility. The goal is simple. It is about keeping your loved one comfortable and pain-free. They bring in nurses, aides, and social workers to help with daily tasks. But that is not all. They also offer emotional and spiritual support to help you process what is happening. The thing to remember is that you can choose your provider. You are not forced to take the first name you see. Take a moment to think about what your family needs most right now. Is it better pain control? Or perhaps help with errands and daily chores? Knowing what you want makes the choice much easier.

What to Ask When Choosing a Hospice Provider

It is normal to feel overwhelmed when interviewing hospice teams. Start by asking how quickly they can respond to a middle-of-the-night emergency. You need to know that help is just a phone call away. Ask how they handle pain management and if they have a doctor who specializes in this. That is a big deal. You should also ask about the specific staff who will visit your home. Will you see the same nurse every week, or will it change often? Consistency helps build trust. Finally, ask them how they involve family members in the care plan. You know your loved one best. A good team will treat you like a partner in the process. Write down these answers so you can compare your options later. Do not feel rushed to decide until you have all the facts you need to feel safe.

Preserve Your Family Stories

Your loved one has a lifetime of memories that deserve to be kept safe. We can help you record their voice and share their unique life story with the rest of your family.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.