MERCY HEALTH-NEW LIFE HOSPICE
Provider Information
- Address
- 3500 KOLBE ROAD
LORAIN, OH 44053 - Ownership Type
- Non-Profit
- Medicare Certified Since
- May 4, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 25 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
101
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MERCY HEALTH-NEW LIFE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Both supplied directly and through outside suppliers
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MERCY HEALTH-NEW LIFE HOSPICE compares to hospices nationwide.
21.2 minutes
of nurse care per routine home care day, on average
That is the 96th percentile among hospices nationally. The national median is about 12 minutes.
52
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day21.2 min
Ranks better than about 96% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends19.5%
Ranks better than about 94% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.2%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits74.2%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.3%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months48.6%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)94th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,731 · 7th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 61.2% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment97%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment100%
- Treatment preferences discussed99.5%
- Beliefs and values discussed97.8%
- Bowel care for patients on opioids98.6%
- Visits in the last days of life61.2%
- All care steps completed95.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia9%
- Heart and circulatory disease10%
- Lung and respiratory disease18%
- Stroke18%
- Other conditions22%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Mercy Health-New Life Hospice in Lorain
Mercy Health-New Life Hospice serves families in Lorain, Ohio. They offer dedicated end of life care for patients in need. This provider holds accreditation from the Joint Commission. That means they meet high standards for safety and quality. They have provided these services since 1993. It is a non-profit organization located on Kolbe Road. Families often find comfort in their long history of serving the community. You can reach them at (440) 960-4555 to discuss your specific needs.
About Mercy Health-New Life Hospice
This hospice operates as a non-profit organization. Non-profit groups often focus their money back into patient care. That is a good sign for families. They carry accreditation from the Joint Commission. This group checks hospitals and clinics to ensure they follow strict rules. They look at how staff treats patients and how they keep records. It is a big deal to earn this seal of approval. It shows they care about doing things the right way. They have been certified by Medicare for over thirty years. This long track record helps families feel more at ease during a hard time. You should know that choosing a certified team gives you peace of mind.
Quality Ratings
Understanding Hospice Care in Lorain
Hospice care is about making sure a loved one is comfortable. In Lorain, you have access to a team that includes 25 registered nurses and one licensed practical nurse. They also have two physicians on staff to oversee care plans. That is a large team for a freestanding hospice. Most people do not realize how much support a group like this offers. They work together to manage pain and help with daily tasks. The team visits you where you live. This makes things much easier for your family. You are never alone in this process. Having 25 nurses on staff means they have the hands to help when you need them most. That is the main benefit of choosing a well-staffed local provider.
What to Ask When Choosing a Hospice Provider
Choosing the right care team is a major decision. You should feel comfortable asking questions before you sign anything. Start by asking how quickly a nurse can arrive if a crisis happens at night. You should also ask how they manage pain and other symptoms. It is also wise to ask how they support family members who are grieving. Ask if they have enough staff to visit as often as you think you will need. Here is a simple tip. Listen to your gut feeling when you talk to them on the phone. Do they sound kind? Do they answer your questions clearly? You deserve a partner who listens well. You can always ask for a meeting to talk about your specific situation before making a final choice.
Preserve Your Family Stories
Your loved one has a unique life story that deserves to be remembered for generations to come.
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