HospiceScout

MERCY HEALTH-NEW LIFE HOSPICE

Provider Information

Address
3500 KOLBE ROAD
LORAIN, OH 44053
Ownership Type
Non-Profit
Medicare Certified Since
May 4, 1993

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Mercy Health-New Life Hospice in Lorain

Mercy Health-New Life Hospice offers compassionate end-of-life care for families in Lorain, Ohio. They focus on comfort, dignity, and peace for patients facing life-limiting illnesses. Their team supports the whole person, not just the medical diagnosis. This means looking after physical pain while also providing emotional and spiritual comfort. It is a local resource dedicated to helping your loved ones live their final days with grace. The staff works closely with you to create a plan that fits your family's unique wishes and goals.

About Mercy Health-New Life Hospice

This hospice has served the community since May 1993. As a non-profit organization, their focus remains squarely on patient care rather than profits. That is a big deal for families who want to ensure their loved ones get the best possible attention. They have built a long track record of service in Lorain County. When you choose a non-profit, you often find a deep connection to local values and community health. The team at 3500 Kolbe Road understands the local culture and the specific needs of residents here. You can reach their office directly at (440) 960-4555 to discuss your specific situation. They are ready to walk this path with you.

Top-Tier Quality

Mercy Health-New Life Hospice holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 for quality of care, which shows they follow strict, high-level standards. Patients and their families gave them a 4/5 rating for satisfaction. These scores mean they are doing excellent work for the people they serve.

Understanding Hospice Care in Lorain

Hospice is about more than just medicine. It is about quality of life. In Lorain, families have access to teams that specialize in managing symptoms and providing emotional support. The goal is to keep your loved one comfortable at home or in a home-like setting. Most people do not know that hospice is a benefit covered by Medicare for those who qualify. It provides a team of nurses, social workers, and volunteers. They all work together to lighten your load during a very hard time. The team visits you where you live. This keeps things simple and keeps your loved one in a familiar, safe space. It really makes a difference.

What to Ask When Choosing a Hospice Provider

Picking the right hospice is a big decision. Start by asking how quickly they can respond when an emergency happens at night or on a weekend. You should also ask how they handle pain management and if they have staff available 24/7. Ask what role the family plays in daily care tasks. It is also smart to ask how they help family members cope with grief after a loss. Do they have volunteers who can sit with your loved one? These questions will help you find the right fit for your family. Trust your gut feelings during your first meeting with them. You deserve a team that listens well.

Preserve Your Family Stories

Your loved one has a lifetime of wisdom and memories to share. Capture these precious stories now to keep their legacy alive for future generations to cherish and learn from.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.