MERCY HEALTH-NEW LIFE HOSPICE
Provider Information
- Address
- 3500 KOLBE ROAD
LORAIN, OH 44053 - Ownership Type
- Non-Profit
- Medicare Certified Since
- May 4, 1993
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 25 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
101
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Mercy Health-New Life Hospice in Lorain
Mercy Health-New Life Hospice offers compassionate end-of-life care for families in Lorain, Ohio. They focus on comfort, dignity, and peace for patients facing life-limiting illnesses. Their team supports the whole person, not just the medical diagnosis. This means looking after physical pain while also providing emotional and spiritual comfort. It is a local resource dedicated to helping your loved ones live their final days with grace. The staff works closely with you to create a plan that fits your family's unique wishes and goals.
About Mercy Health-New Life Hospice
This hospice has served the community since May 1993. As a non-profit organization, their focus remains squarely on patient care rather than profits. That is a big deal for families who want to ensure their loved ones get the best possible attention. They have built a long track record of service in Lorain County. When you choose a non-profit, you often find a deep connection to local values and community health. The team at 3500 Kolbe Road understands the local culture and the specific needs of residents here. You can reach their office directly at (440) 960-4555 to discuss your specific situation. They are ready to walk this path with you.
Top-Tier Quality
Understanding Hospice Care in Lorain
Hospice is about more than just medicine. It is about quality of life. In Lorain, families have access to teams that specialize in managing symptoms and providing emotional support. The goal is to keep your loved one comfortable at home or in a home-like setting. Most people do not know that hospice is a benefit covered by Medicare for those who qualify. It provides a team of nurses, social workers, and volunteers. They all work together to lighten your load during a very hard time. The team visits you where you live. This keeps things simple and keeps your loved one in a familiar, safe space. It really makes a difference.
What to Ask When Choosing a Hospice Provider
Picking the right hospice is a big decision. Start by asking how quickly they can respond when an emergency happens at night or on a weekend. You should also ask how they handle pain management and if they have staff available 24/7. Ask what role the family plays in daily care tasks. It is also smart to ask how they help family members cope with grief after a loss. Do they have volunteers who can sit with your loved one? These questions will help you find the right fit for your family. Trust your gut feelings during your first meeting with them. You deserve a team that listens well.
Preserve Your Family Stories
Your loved one has a lifetime of wisdom and memories to share. Capture these precious stories now to keep their legacy alive for future generations to cherish and learn from.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.