HospiceScout

CARE360 HOSPICE, LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
3455 MILL RUN DRIVE, SUITE 900
HILLIARD, OH 43026
Ownership Type
For-Profit
Medicare Certified Since
December 22, 2022

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CARE360 HOSPICE, LLC
RoleStaff Count
Registered Nurses (RN)2
Volunteers0

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CARE360 HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CARE360 HOSPICE, LLC compares to hospices nationwide.

18.2 minutes

of nurse care per routine home care day, on average

That is the 91st percentile among hospices nationally. The national median is about 12 minutes.

147

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day18.2 min

    Ranks better than about 91% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.9%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.2%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits40.4%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.7%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months22.4%

    Ranks better than about 84% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care11.8%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice6.2%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,058 · 45th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 66.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening99%
  • Pain assessment100%
  • Breathing difficulty screening99%
  • Breathing difficulty treatment94.6%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life66.9%
  • All care steps completed95.1%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer14%
  • Dementia21%
  • Heart and circulatory disease14%
  • Lung and respiratory disease5%
  • Stroke36%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providing Comfort in Hilliard

CARE360 HOSPICE, LLC serves families throughout Hilliard, Ohio, and the surrounding Franklin County area. They offer specialized end-of-life care focused on comfort, dignity, and quality of life for patients and their loved ones. Choosing a hospice team is a deeply personal decision, and having a local provider can make a real difference during a difficult time. The team at CARE360 aims to support patients wherever they call home, whether that is a private residence or a long-term care facility. They provide a range of medical and emotional services to ensure that the final months or weeks are spent with as much peace as possible. Hospice care is not about giving up, but rather about choosing a path that puts the person’s comfort first. It is about making every day count, and that is a meaningful goal for any family to prioritize.

About CARE360 HOSPICE, LLC

This provider has been Medicare certified since December 22, 2022. As a for-profit hospice organization, they operate under federal guidelines to provide palliative care and support services. Being Medicare certified means they meet national standards for the care they provide to patients. That is a big deal because it ensures they follow strict rules for safety and quality. Families should know that for-profit status is common in the hospice industry, but the quality of care can vary from one provider to another. That is why checking their ratings is a great place to start your research. You should look for a team that listens to your needs and answers your questions with kindness. If you are considering this provider, it is helpful to call their Hilliard office at (614) 674-3766 to talk about your specific situation. They can explain how their team works and how they can best help your family right now.

Quality Performance Summary

CARE360 HOSPICE, LLC currently holds an overall quality rating of 4.5 out of 5 stars. They earned a 4.5-star rating for the quality of care provided, which measures their performance on key clinical tasks. While their patient satisfaction score is currently 3 out of 5 stars, these ratings help you understand how they compare to other providers in the Medicare network.

Understanding Hospice Care in Hilliard

Hospice is a specialized type of care for people who are facing a life-limiting illness. In Hilliard, families have access to several options to help manage pain and emotional distress. Most people think hospice is only for the very last days, but that is a common mistake. The truth is that hospice can provide support for six months or even longer if a doctor certifies it is appropriate. The goal is to manage symptoms so the patient can stay comfortable and alert. This care usually happens at home, but it can also be provided in nursing homes or assisted living centers. The thing is, hospice is a team effort. It involves nurses, doctors, social workers, and volunteers who all work together to support the patient. If you live in Franklin County, you have the right to choose the provider that you feel most comfortable with for your loved one.

What to Ask When Choosing a Hospice Provider

Talking to a hospice provider can feel overwhelming when you are already stressed. To keep things simple, focus on a few key questions. First, ask how quickly they can get a nurse to your home if an emergency happens in the middle of the night. You deserve to know they are available when you need them most. Second, ask how they manage pain and other symptoms to keep your loved one comfortable. Third, ask what kind of emotional support they offer for the family members, as this is just as important as medical care. Finally, ask about their experience with your specific health condition. Every patient has unique needs, and you want to ensure the team is a good match. Don't be afraid to ask for clarity if you don't understand an answer. A good hospice provider will be patient and happy to explain everything until you feel fully informed and ready to move forward.

Preserve Your Family’s Story

The stories and memories you share today are a gift for the future. We can help you record your family history so those voices and experiences are never lost.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.