HospiceScout

GENTIVA I

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
2 EASTON OVAL, SUITE 110
COLUMBUS, OH 43219
Ownership Type
For-Profit
Medicare Certified Since
February 16, 1994

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GENTIVA I
RoleStaff Count
Registered Nurses (RN)10
Licensed Practical Nurses (LPN)1
Volunteers0

23

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GENTIVA I reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GENTIVA I compares to hospices nationwide.

12.1 minutes

of nurse care per routine home care day, on average

That is the 48th percentile among hospices nationally. The national median is about 12 minutes.

88

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.1 min

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.2%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.2%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits37%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care13%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months35.9%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care17.4%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.1%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,168 · 75th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 72.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life72.6%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer14%
  • Dementia16%
  • Heart and circulatory disease19%
  • Lung and respiratory disease8%
  • Stroke35%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care at GENTIVA I

GENTIVA I provides hospice services for families in Columbus, Ohio. They operate out of their office on Easton Oval. This team focuses on comfort and dignity for patients facing life-limiting illnesses. They bring medical care, emotional support, and spiritual guidance directly to where you live. It is a big decision to choose hospice. Having a local provider in Franklin County means your care team is never far away. They help manage symptoms so your loved one can spend more quality time with family. That is the true goal of hospice care. Whether at home or in a facility, the team steps in to support the whole family unit. They help you navigate the hard days with kindness and professional skill. It is about making every moment count when time matters most.

About GENTIVA I

GENTIVA I is a for-profit hospice provider. They have been Medicare certified since February 16, 1994. That is over thirty years of serving the Columbus area. Being around for that long shows they have deep roots in the community. When you look at for-profit providers, the main difference is how they manage their resources. But the core mission remains the same for all Medicare hospice agencies. They must follow strict federal rules to keep their certification. This ensures your family gets a standard level of care. You should feel comfortable asking them about their specific experience with your loved one's diagnosis. They have seen a lot over the last three decades. Their long history in Franklin County serves as a testament to their presence in the local healthcare system. Use this experience to your advantage during your first meeting.

Quality of Care Insight

GENTIVA I holds a perfect 5 out of 5 overall rating from Medicare. They also earned a 5 out of 5 for their Quality of Care based on the Hospice Care Index. This means they excel at meeting federal standards for clinical care. While their patient satisfaction score is 3 out of 5, the high clinical marks show they are very strong at managing pain and symptoms.

Understanding Hospice Care in COLUMBUS

Columbus offers many resources for families. Franklin County has several hospice options, but not all are the same. Some are large national groups, while others are smaller. The thing is, hospice is a team sport. You get a nurse, a social worker, and a chaplain. They all work together to support you. Medicare pays for almost all of this care. This includes medicine, equipment, and supplies related to the terminal illness. You do not have to worry about the cost for these items. It is a relief for many families. But you must ask if the provider has enough staff to visit your home when you need them. Local providers like GENTIVA I know the Columbus area well. They have relationships with local hospitals and doctors. That local connection can make the transition to hospice much smoother for everyone involved.

What to Ask When Choosing a Hospice Provider

Choosing a partner for this journey is a major step. Do not rush the process. First, ask how quickly they can start care after the doctor signs the order. Speed matters. Second, ask who will be on your specific care team. You want to know who is coming into your home. Third, ask how they handle emergencies in the middle of the night. Do they have a nurse on call 24/7? You deserve to know that help is just a phone call away. Finally, ask what their philosophy is on pain management. You want a team that listens to your loved one. If they seem rushed during your first meeting, that is a red flag. Trust your gut. You need a team that feels like the right fit for your family's unique needs and values.

Preserve Your Family Stories

The stories you share today become the memories of tomorrow. We offer simple tools to help you record and save the history of your loved ones while you still have the time.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.