HospiceScout

OTTERBEIN HOSPICE LLC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
570 NORTH STATE ROUTE 741, SUITE 218
LEBANON, OH 45036
Ownership Type
For-Profit
Medicare Certified Since
December 4, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for OTTERBEIN HOSPICE LLC
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)2
Volunteers3

14

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what OTTERBEIN HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how OTTERBEIN HOSPICE LLC compares to hospices nationwide.

11.8 minutes

of nurse care per routine home care day, on average

That is the 45th percentile among hospices nationally. The national median is about 12 minutes.

40

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.8 min

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends13%

    Ranks better than about 83% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.8%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits82.4%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months57.9%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care7.9%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,547 · 58th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.3%
  • Pain assessment96.4%
  • Breathing difficulty screening98.3%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed98.3%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life64.7%
  • All care steps completed93.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer9%
  • Dementia13%
  • Heart and circulatory disease29%
  • Stroke25%
  • Other conditions23%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Lebanon

Otterbein Hospice LLC provides end-of-life care for families in Lebanon, Ohio. They focus on comfort, dignity, and quality of life for patients facing a terminal illness. Their team works right in Warren County to support both the patient and their loved ones. The goal is simple: to help people live their final days with as much peace and support as possible. It is a deeply personal service that centers on the needs of the whole family. Whether it is managing symptoms or providing emotional comfort, this team is ready to step in. That is the core of their mission at this Lebanon location.

About OTTERBEIN HOSPICE LLC

Otterbein Hospice LLC operates as a for-profit provider. They have been Medicare certified since December 4, 2013. This long history shows they have met federal standards for over a decade. When you look for a hospice provider, it is helpful to know they have been vetted by Medicare. Families should know that being for-profit does not change their duty to provide great care. The thing is, all Medicare-certified hospices must follow the same rules for safety and quality. You can find them at 570 North State Route 741, Suite 218 in Lebanon. They are a local choice for those in the area needing professional end-of-life support. Choosing a provider is a big decision. Knowing their track record helps families feel a bit more secure about the path ahead.

Top-Tier Quality Care

Otterbein Hospice LLC holds a perfect 5 out of 5 star rating from Medicare. This includes a 5 out of 5 star rating for the quality of care they provide. That is a big deal. It means they scored very well on the Hospice Care Index, which measures how they handle patient needs and comfort.

Understanding Hospice Care in LEBANON

Lebanon and the wider Warren County area offer several ways to access hospice care. Most families choose to receive care in their own homes, but some use inpatient facilities if symptoms become hard to manage. The key is to find a team that can reach you quickly. Hospice is not about giving up. It is about choosing a different kind of care that focuses on the person rather than just the disease. Many people wait too long to call because they are afraid of the word hospice. But the truth is, the earlier a family gets help, the more support they receive. You do not have to walk this road by yourself. Local providers like those in Lebanon are trained to guide you through the difficult days ahead with kindness and skill.

What to Ask When Choosing a Hospice Provider

Choosing the right team can feel like a heavy task. To make it easier, you should ask a few direct questions before you decide. First, ask how quickly a nurse can get to your home if a crisis happens at night or on the weekend. You need to know that someone is always available. Second, ask what services they provide for the family, like grief counseling or help with daily chores. It is also smart to ask how they handle pain and symptom control. Finally, ask what makes their team different from others in the area. Do they have special programs? Are they a good fit for your family's values? Getting clear answers helps you feel more confident in your choice. Take your time to get the information you need.

Preserve Your Family's Story

This time is hard, but it is also a chance to capture the memories and wisdom of your loved ones. We can help you save those precious stories forever.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.