HEART OF AMERICA HOSPICE
Provider Information
RUGBY, ND 58368
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Compassionate Care in Rugby
Heart of America Hospice offers end-of-life support to families in Rugby, North Dakota. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Based at 406 10th St SE, they serve the Pierce County area with dedicated care teams. The goal is simple: to help your loved one stay comfortable and surrounded by family. Choosing a hospice provider is a deeply personal decision. Having a local team that knows the community can make a big difference during a difficult time. They aim to provide peace of mind for both the patient and their loved ones.
About Heart of America Hospice
Heart of America Hospice is a for-profit provider that has been Medicare certified since December 1993. That is over thirty years of experience helping families in the region. Being Medicare certified means they meet federal standards for the care they provide. For-profit status simply describes how they are organized, but the focus remains on the patient. What families should know is that their long history in the community shows a commitment to their neighbors. They have seen many changes in healthcare over three decades. But they have stuck to their core mission of supporting patients in Pierce County. You should feel comfortable asking them about their specific experience with your loved one's needs.
Quality of Care
Understanding Hospice Care in Rugby
Hospice care in rural areas like Rugby works a bit differently than in big cities. Teams often travel to visit patients in their own homes or local nursing facilities. The thing is, this local presence allows for more personal attention. You get to know the nurses and aides who visit your home. That builds trust, which is vital when you are dealing with a serious health condition. Access to local services means your team is never too far away when an urgent question comes up. And since they know the local doctors and clinics, the transition to hospice care is usually much smoother. It is about keeping the care close to home where your family feels the most comfortable.
What to Ask When Choosing a Hospice Provider
You should never feel rushed when picking a hospice team. Start by asking these questions to see if they are a good fit for your family. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how they handle pain management and if they have a doctor who specializes in this. Third, ask what kind of support they offer for grieving family members after the patient passes. Finally, ask if they have experience with your loved one's specific diagnosis. The answers should be clear and easy to understand. If they use too much medical jargon, ask them to explain it in plain English. You deserve to feel confident in your choice.
Preserve Your Family Stories
This time is hard, but it is also a chance to capture the life stories and wisdom of your loved one. We can help you keep those memories safe for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.