HospiceScout

HIA HOSPICE

Non-ProfitFreestanding Hospice

Provider Information

Address
3800 56TH AVE S, STE A
FARGO, ND 58104
Ownership Type
Non-Profit
Medicare Certified Since
November 17, 1983

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HIA HOSPICE
RoleStaff Count
Registered Nurses (RN)76
Licensed Practical Nurses (LPN)5
Physicians2
Volunteers8

203

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HIA HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HIA HOSPICE compares to hospices nationwide.

13.6 minutes

of nurse care per routine home care day, on average

That is the 64th percentile among hospices nationally. The national median is about 12 minutes.

395

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.6 min

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.9%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.8%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits74.8%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care11.3%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months33.6%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care2.7%

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.6%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$11,488 · 16th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 66.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.7%
  • Pain assessment99.9%
  • Breathing difficulty screening99.8%
  • Breathing difficulty treatment99.3%
  • Treatment preferences discussed99.8%
  • Beliefs and values discussed99.2%
  • Bowel care for patients on opioids98.9%
  • Visits in the last days of life66.4%
  • All care steps completed98.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer26%
  • Dementia20%
  • Heart and circulatory disease26%
  • Lung and respiratory disease7%
  • Stroke5%
  • Other conditions18%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

HIA Hospice in Fargo

HIA Hospice provides end-of-life care for families living in Fargo, North Dakota. They offer support from their office on 56th Avenue South. Their team works to keep patients comfortable in their own homes. This is a big deal when you are facing a difficult health journey. They help manage pain and offer emotional care for the whole family. And they have been serving the community for a long time. They first earned their Medicare certification back in 1983. That is over forty years of experience. Finding the right care team matters during these moments. You want a group that knows how to listen. HIA Hospice is a local non-profit provider focused on your loved one's needs. They bring a steady hand to a very emotional time. Choosing a local provider often means they know the area and the resources well. That can make a real difference for your family.

About HIA Hospice

HIA Hospice operates as a non-profit organization in Cass County. The thing is, non-profit status often means the mission stays focused on care. They do not have to answer to outside investors. This often shifts the focus back to the patient. They have been Medicare-certified since November 1983. That long history shows they have deep roots in the region. When you pick a hospice, you want to know they have seen it all before. They understand the rules and they understand the heart of care. You should feel comfortable asking them about their specific team. Who will visit your home? How often will they come by? What happens after hours if you have a sudden crisis? These are standard questions for any family. You deserve clear answers. Knowing they have been around for four decades should give you some peace of mind. It shows they are a stable part of the local healthcare system.

Quality Performance

HIA Hospice holds a perfect 5/5 overall rating from Medicare. This includes a 5/5 score for their quality of care based on the Hospice Care Index. While their patient satisfaction score sits at 3/5, their clinical performance is top-tier. You are looking at a provider that excels at the medical side of end-of-life support.

Understanding Hospice Care in Fargo

Fargo has a strong medical community. Hospice care here works to keep people in familiar surroundings. Most families choose to receive care in their own homes. But some choose a facility if home care is not an option. The main goal is always comfort. It is not about speeding up death or slowing it down. It is about making the time you have as good as it can be. Here is the thing—hospice is a team effort. You get nurses, aides, and social workers. They all work together to ease the burden on you. You do not have to be an expert on medical care. That is what they are there for. And the best part? Medicare pays for almost all of it. This includes the medicine and the equipment you might need. It is a vital safety net for families in Cass County.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big decision. Do not feel rushed. Start by asking these questions to get a clear picture. First, ask how quickly a nurse can get to your home in an emergency. You need to know that help is just a phone call away. Second, ask how they handle pain management. Every patient has different needs. You want a team that adjusts plans based on real results. Third, ask about their volunteer services. Volunteers can provide a break for family caregivers. That time to rest is very important. Finally, ask what their team looks like. Who will be the main person you talk to? Having one main contact person makes life much easier. You should feel heard. If the provider does not answer these clearly, keep looking. Trust your gut.

Preserve Your Family Stories

Your loved one has a lifetime of wisdom and memories. We can help you capture these stories to keep them safe for future generations.

Start Preserving Memories

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.