HEARTLAND HOSPICE (RALEIGH )
Provider Information
RALEIGH, NC 27609
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Hospice Care in Raleigh
Heartland Hospice serves families in Raleigh, North Carolina, and the surrounding Wake County area. They provide end-of-life care focused on comfort and dignity for patients facing serious illnesses. Their team is dedicated to supporting both the patient and their loved ones through a difficult time. The office is at 4515 Falls of Neuse Road, Suite 420. They have been a Medicare-certified provider since June 2003. Getting the right support is a big step for your family. This team works to make sure your loved one stays comfortable at home or in a care facility. They aim to ease the burden on caregivers while honoring the patient's wishes. Choosing a provider is a personal choice that requires looking at the facts. That is why we share these details with you today.
About HEARTLAND HOSPICE (RALEIGH )
Heartland Hospice operates as a for-profit provider in the Raleigh area. They have held Medicare certification for over two decades. This means they meet federal standards for hospice care. When you look for a hospice, you should know that for-profit status does not change the core mission of care. The thing is, every hospice must follow the same Medicare rules for patient safety. Heartland Hospice focuses on delivering care that meets the needs of their community. Families should feel comfortable asking about their specific team structure and how they handle after-hours calls. You have the right to know how they plan to support your loved one on a daily basis. The team at this location is part of a larger network that serves many regions. They bring that experience to their work in North Carolina. It is always good to meet with them early to see if they are a right fit.
Quality Rating Insight
Understanding Hospice Care in Raleigh
Hospice care is a special way of helping people when a cure is no longer the goal. In Raleigh, families have access to several different hospice providers. The main goal is to manage pain and symptoms so the patient can enjoy their final months. And it is not just about the patient. Hospice also offers emotional support and counseling for the whole family. Many people think hospice is only for the last few days of life. That is a myth. You can actually get hospice care for six months or even longer if a doctor certifies the need. It is about improving the quality of the time you have left. In Wake County, you will find providers who offer home visits, chaplain services, and volunteer support. Talk to your doctor to see when the right time is to start these services. Getting help sooner rather than later often makes a huge difference for everyone.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision for your family. You want to feel confident in the team you pick. Start by asking how quickly they can get a nurse to your home in an emergency. That is a vital detail for your peace of mind. Ask them how they manage pain and if they have a doctor available 24/7. You should also ask about their volunteer services and how they support grieving family members. It is okay to be direct with these questions. A good hospice team will be happy to give you clear answers. Ask them, "How do you handle changes in the patient's condition?" and "What kind of support do you give to the primary caregiver?" These questions help you see if their values match your own. You deserve a team that listens to you and respects your family's needs at every step of the way.
Preserve Your Family's Story
During this time, it is special to capture the memories and stories of your loved ones. Our tool helps you save these precious moments for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.