CAROLINA CARING
Provider Information
- Address
- 3975 ROBINSON ROAD
NEWTON, NC 28658 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 20, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 65 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 3 |
| Volunteers | 17 |
124
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CAROLINA CARING reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CAROLINA CARING compares to hospices nationwide.
11.1 minutes
of nurse care per routine home care day, on average
That is the 37th percentile among hospices nationally. The national median is about 12 minutes.
534
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.1 min
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.2%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.9%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits71.6%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.7%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.7%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.7%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.5%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)93rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,926 · 55th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 69.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.9%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life69.6%
- All care steps completed99.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia13%
- Heart and circulatory disease17%
- Lung and respiratory disease11%
- Stroke13%
- Other conditions28%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Providing Compassionate Care in Newton
Carolina Caring Inc serves families in Newton, North Carolina, and the surrounding Catawba County area. They offer specialized hospice care designed to bring comfort and dignity to patients during their final months. This team focuses on managing symptoms while supporting the emotional needs of the entire family. It is a local resource that many people in the community trust during difficult transitions. Their goal is to make sure every patient feels seen, heard, and cared for throughout their journey. Whether you are at home or in a facility, they work to meet your needs where you are. Choosing the right partner for end-of-life care is a big decision. Carolina Caring Inc has built a reputation for being there when it matters most. They provide a steady hand during a very unpredictable time in life.
About CAROLINA CARING INC
Carolina Caring Inc is a non-profit organization that has served this region since 1989. Being non-profit often means that any extra funds go right back into patient care. That is a big deal. They have been Medicare certified for over three decades, showing a long history of meeting federal standards. Families should know that this longevity speaks to their stability and experience. It is not just about the numbers, though. It is about the culture of care they have built over many years. When you choose a provider with this much history, you get the benefit of established systems and deep roots in the Newton area. They understand the local community and the specific needs of families living here. You can feel confident knowing they have been doing this work for a long time.
High Marks for Quality
Understanding Hospice Care in NEWTON
Hospice care is not about giving up. It is about choosing to focus on quality of life when a cure is no longer the goal. In Newton, families have access to teams that include nurses, doctors, and social workers. These professionals visit you at home to help with pain and daily tasks. What most people do not realize is that hospice also provides support for the family after a loss. They offer grief counseling and help with the emotional toll of saying goodbye. The thing is, many families wait too long to call for help. Starting early allows the hospice team to build a relationship with the patient. This makes the care much more effective. If you have questions about how these services work in your home, just ask. The goal is to make life as peaceful as possible for everyone involved.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a deeply personal task. You need to feel comfortable with the people who will enter your home. First, ask how quickly a nurse can get to your home if a crisis happens at night or on a weekend. You need to know that help is just a phone call away. Second, ask how they handle pain management and if they have a doctor who specializes in this. Pain control is a top priority for most families. Third, ask how they support family caregivers who might be feeling overwhelmed. Caregiving is exhausting work, and you should not have to do it alone. Finally, ask about their specific experience with the condition your loved one has. Some providers have extra training for certain illnesses. Getting clear answers will help you feel much more confident in your final decision.
Preserve Your Family Stories
During this time, the memories and stories of your loved ones are more important than ever. We can help you capture these moments to share with future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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HOSPICE AND PALLIATIVE CARE OF NASH GENERAL HOSPIT
Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Starting Difficult Conversations: A Guide for Families
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Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.