COMMUNITY HOME CARE OF VANCE COUNTY
Provider Information
- Address
- 946 W ANDREWS AVE SUITE S
HENDERSON, NC 27536 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 14, 2004
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Volunteers | 47 |
55
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMMUNITY HOME CARE OF VANCE COUNTY reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2011.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMMUNITY HOME CARE OF VANCE COUNTY compares to hospices nationwide.
11 minutes
of nurse care per routine home care day, on average
That is the 35th percentile among hospices nationally. The national median is about 12 minutes.
170
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11 min
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.9%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.4%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits30.9%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.3%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.9%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.1%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,494 · 48th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 67.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment99%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.4%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life67.8%
- All care steps completed98.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia27%
- Heart and circulatory disease22%
- Lung and respiratory disease9%
- Stroke11%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Community Home Care of Vance County
Community Home Care of Vance County provides hospice services to families in Henderson, North Carolina. This freestanding hospice team has served the local area since 2004. They hold accreditation from CHAP, which shows they meet high standards for medical care. Their staff of 55 people includes 11 registered nurses and 47 volunteers. This team works together to support patients in their own homes. Choosing a hospice provider is a major step for your family. This provider offers a clear track record of service in the Vance County community. They focus on meeting the needs of patients who require end of life care. You can find them at 946 W Andrews Ave, Suite S. They are ready to answer questions about their care plans and daily operations. Getting to know a local provider helps you feel more prepared for the future.
About Community Home Care of Vance County
This provider operates as a for-profit hospice agency. They have been Medicare certified since 2004. This long history shows they have stayed in business for two decades. They maintain CHAP accreditation. That group sends experts to review how the agency handles medical records and patient safety. It is an independent check on their quality. Many families look for this badge when they compare local options. It means an outside group looked at their files and processes. The agency maintains a staff of 55 people to handle these duties. That size allows them to keep a steady focus on each patient they serve. You might wonder why ownership matters. For-profit agencies must follow the same strict federal rules as non-profits. They report data to the government on a regular basis. You can view these reports to see how they perform compared to other agencies in the area.
Quality Performance
What Is Hospice Care Like in Henderson?
Hospice care in Henderson focuses on comfort for patients and their families. It brings medical support directly to where you live. This means you do not have to travel for daily help. Community Home Care of Vance County uses a team of 11 registered nurses to provide care. They also have 47 volunteers on staff to assist with daily needs. This setup allows for a personal touch during a difficult time. The team handles medical tasks while also offering emotional support. Most people receive this care in their own home. It helps keep things familiar and calm. The goal is to manage symptoms so the patient stays comfortable. You can talk to the staff about how they manage pain and daily schedules. They work with your doctor to make sure the plan fits your specific situation. Having a local team makes communication much faster and easier for everyone involved.
What to Ask When Choosing a Hospice Provider
You should feel confident in the team you choose. Start by asking how quickly they can arrive at your home after a call. Ask how they handle pain management during the night or on weekends. You need to know who to call when things change. Ask about the specific roles of the nurses and volunteers. It is good to know who will visit your house most often. Ask how they keep your family informed about the patient. Clear communication is a must for any good hospice team. Ask if they have experience with the specific condition your loved one has. You can also ask for a list of their current services. Make sure these match what you expect for your home. Do not be afraid to ask for more details. These questions help you find the right fit for your family.
Preserve Your Family Stories
Capture memories and life lessons for future generations to cherish forever.
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