HOSPICE OF WESTCHESTER
Provider Information
- Address
- 1025 WESTCHESTER AVENUE, SUITE 200
WHITE PLAINS, NY 10604 - Ownership Type
- Non-Profit
- Medicare Certified Since
- February 19, 1988
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Physicians | 1 |
| Volunteers | 49 |
20
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF WESTCHESTER reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- General inpatient care (for pain or symptoms that cannot be managed elsewhere)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 1998.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF WESTCHESTER compares to hospices nationwide.
18.3 minutes
of nurse care per routine home care day, on average
That is the 91st percentile among hospices nationally. The national median is about 12 minutes.
70
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.3 min
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends1.7%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.1%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits67.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.5%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months46.5%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.3%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice10.5%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,648 · 69th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 63.1% of patients or more. Most hospices score above 90 percent.
- Pain screening99.6%
- Pain assessment93.2%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life63.1%
- All care steps completed97.0%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia24%
- Heart and circulatory disease31%
- Lung and respiratory disease5%
- Stroke10%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Hospice of Westchester
Hospice of Westchester serves families throughout White Plains and the surrounding New York area. This freestanding provider offers specialized end-of-life care focused on comfort and symptom management. They hold accreditation from the Accreditation Commission for Health Care. This designation shows they meet high standards for safety and service quality. Families in Westchester County can access their services by calling their office directly. They have been providing care to this community since 1988. It is a local choice for those seeking professional support during a difficult time. Their team works to meet the unique needs of every person they serve. Good care makes a difference. They remain committed to their patients.
About Hospice of Westchester
Hospice of Westchester operates as a non-profit organization. They have maintained Medicare certification for over three decades. This long history shows a steady commitment to local health standards. The provider holds accreditation from the Accreditation Commission for Health Care. This group reviews hospice agencies to ensure they follow strict rules for patient safety. They look at how staff deliver care and how they manage medical records. When a provider earns this stamp of approval, it tells families they value independent oversight. Their staff includes 20 total employees, featuring six registered nurses and one physician. They also rely on a large group of 49 volunteers who offer extra support to families. That is a large team for a local hospice. Their structure supports a high level of care for every patient they visit.
Quality Insights
What Is Hospice Care Like in White Plains?
Hospice care in White Plains focuses on helping patients live their final months with dignity. Providers here send teams to your home to manage pain and provide emotional support. A typical care team consists of nurses, doctors, and volunteers. Hospice of Westchester uses this model to help patients remain in their own homes. Their team includes six registered nurses and one physician who coordinate medical needs. They also have 49 volunteers who can sit with patients or help with daily tasks. Having a large volunteer base is a benefit for many local families. These individuals provide extra eyes and ears when the professional staff cannot be there. It helps everyone feel more supported. The care plan changes as the needs of the patient change over time.
What to Ask When Choosing a Hospice Provider
You should speak with several providers before you decide. Start by asking how quickly a nurse can reach your home during an emergency. You also want to know how the team handles pain management after regular business hours. Ask about the role of volunteers and what specific tasks they handle for families. It is also helpful to ask how often the doctor visits the patient. A good provider will have clear answers for you. They should be happy to explain their process. Do not feel rushed during these conversations. You deserve to feel comfortable with the team you choose. Ask about their experience with the specific health condition your loved one has. This helps you understand if they can provide the right level of support.
Preserve Family Stories
Your loved one has a lifetime of memories and wisdom to share. Recording these stories helps future generations keep their legacy alive forever.
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.