HospiceScout

PRESBYTERIAN HOSPICE OF NORTHERN NM

Non-ProfitFreestanding Hospice

Provider Information

Address
1400 CHAMA AVE
SANTA FE, NM 87505
Ownership Type
Non-Profit
Medicare Certified Since
March 18, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PRESBYTERIAN HOSPICE OF NORTHERN NM
RoleStaff Count
Registered Nurses (RN)8
Physicians2
Volunteers4

14

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PRESBYTERIAN HOSPICE OF NORTHERN NM reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PRESBYTERIAN HOSPICE OF NORTHERN NM compares to hospices nationwide.

10.9 minutes

of nurse care per routine home care day, on average

That is the 34th percentile among hospices nationally. The national median is about 12 minutes.

35

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.9 min

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends14%

    Ranks better than about 86% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life87.6%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits66.1%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care19.5%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months22%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care4.9%

    Ranks better than about 62% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.4%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$14,050 · 28th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 51.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening99.5%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life51.4%
  • All care steps completed99.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer22%
  • Dementia22%
  • Heart and circulatory disease14%
  • Lung and respiratory disease11%
  • Other conditions27%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Presbyterian Hospice of Northern NM

Presbyterian Hospice of Northern NM provides end-of-life care for patients in Santa Fe, New Mexico. They serve the local community from their office on Chama Avenue. Their team focuses on comfort, dignity, and support for patients facing serious illness. Choosing hospice is a big step for any family. That is why having a local team you can trust matters so much. They help manage pain and offer emotional support during a difficult season. This team works to make sure your loved one stays as comfortable as possible in their own home. It is about adding life to days, not just days to life. You deserve a partner who understands the local area and the needs of your family during this time.

About Presbyterian Hospice of Northern NM

Presbyterian Hospice of Northern NM operates as a non-profit organization. This structure often means their primary focus remains on patient care rather than profits. They have been Medicare certified since March 18, 2020. That gives them several years of experience serving the Santa Fe area. When looking at a hospice provider, it is helpful to look at their history and how they run their business. Being non-profit means they often put extra money back into their programs. Here is the thing—every hospice provider has a different style. You should always ask about how they handle after-hours calls. You also want to know how their team communicates with your family doctor. Knowing they have been certified for a few years provides a solid baseline for your research. They are an established option for those in Santa Fe County.

Understanding Hospice Care in Santa Fe

Hospice care in Santa Fe is designed to support the whole person. It is not just about medicine. It is about physical, emotional, and spiritual comfort. Most families use these services when a doctor says there is no longer a path to a cure. The goal shifts to managing symptoms like pain or trouble breathing. In New Mexico, you have several choices for care, but local providers know the community well. They often have connections to local resources and volunteers. That can make a big difference when you need help fast. The thing is, many people wait too long to start hospice. They think it means giving up. But it actually means getting more support for the time you have left. Do not be afraid to ask questions early. The sooner you reach out, the more support your family can get.

What to Ask When Choosing a Hospice Provider

Picking the right hospice is a personal choice. You want a team that feels like a good fit for your values. Start by asking how quickly a nurse can get to your home in an emergency. Speed matters when someone is in pain. Next, ask about their volunteer program. Volunteers can offer companionship or help with errands. That is a huge help for tired caregivers. You should also ask how they talk to your regular doctor. A smooth flow of information is key to avoiding mistakes. And ask if they have staff available on nights and weekends. A hospice team should never feel out of reach when you need them. Take your time with these questions. You are building a partnership during a very sensitive time. Listen to your gut when you meet their team members.

Keep Your Family Stories Alive

Your loved one has a lifetime of memories and wisdom. Capturing these stories now provides a lasting gift for your children and grandchildren to treasure forever.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.