HospiceScout

COMPASSUS - GREATER MANCHESTER

OtherACHC AccreditedFreestanding Hospice

Provider Information

Address
1 BEDFORD FARMS DR
BEDFORD, NH 03110
Ownership Type
Other
Medicare Certified Since
September 21, 2007

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for COMPASSUS - GREATER MANCHESTER
RoleStaff Count
Registered Nurses (RN)9
Licensed Practical Nurses (LPN)2
Volunteers12

31

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what COMPASSUS - GREATER MANCHESTER reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how COMPASSUS - GREATER MANCHESTER compares to hospices nationwide.

9.5 minutes

of nurse care per routine home care day, on average

That is the 20th percentile among hospices nationally. The national median is about 12 minutes.

94

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.5 min

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.6%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits69.2%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.8%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months33.9%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care11.9%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.4%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$18,838 · 55th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 75.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life75.7%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer10%
  • Dementia31%
  • Heart and circulatory disease15%
  • Lung and respiratory disease9%
  • Stroke24%
  • Other conditions13%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassus - Greater Manchester

Compassus - Greater Manchester serves families in Bedford, New Hampshire and the surrounding Hillsboro County area. They focus on comfort, pain management, and emotional support for patients facing life-limiting illnesses. Their team works right where you live to provide care that keeps your loved one comfortable and dignified. It is a local resource dedicated to helping patients stay in their own homes for as long as possible. Choosing the right hospice is a big decision, and this team has been active in the community for a long time. They bring medical expertise and a compassionate approach to every single patient they visit. Whether you need help with symptom control or just someone to listen, they are there to help your family through a very difficult season of life.

About Compassus - Greater Manchester

This provider has been Medicare certified since September 21, 2007. That is nearly two decades of service to the Bedford area. Their ownership structure is listed as 'Other,' which is common for many hospice agencies in the state. What does this mean for your family? It means they must follow strict federal rules to keep their certification. These rules ensure that all Medicare-certified hospices meet basic safety and quality standards. You can feel confident that they have a long history of serving the local community. The agency at 1 Bedford Farms Dr is part of a larger network, but they operate locally to meet your specific needs. When you reach out to them at (603) 606-7974, you are connecting with a team that has deep roots in the region. They understand the local healthcare landscape better than most.

Quality of Care Highlights

Compassus - Greater Manchester holds a perfect 5/5 stars for overall quality and a 5/5 rating for their care index. This means they excel at meeting the clinical needs of patients. While their patient satisfaction score is 3/5, the high clinical marks show they are very strong in medical support and symptom management.

Understanding Hospice Care in Bedford

Hospice is not about giving up. It is about choosing to focus on quality of life when a cure is no longer the main goal. In Bedford, families have access to specialized teams that include doctors, nurses, social workers, and chaplains. These experts work together to manage pain and help with daily tasks. The thing is, many people wait too long to call for help. You do not have to handle this journey alone. Hospice care can start as soon as a doctor says a patient has about six months or less to live. It is a benefit provided by Medicare for those who qualify. And the best part? It can be provided right in your own home or at a care facility. It is all about meeting the patient where they are, both physically and emotionally, during their final months.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions when interviewing a hospice agency. First, ask how quickly their team can respond to an urgent call in the middle of the night. You want to know that help is available 24/7. Second, ask how they handle pain management for complex symptoms. You need a team that acts fast when things get uncomfortable. Third, ask what specific support they offer for family caregivers. It is very hard to be the primary caregiver, and you will need a team that supports you, too. Lastly, ask about their experience with your loved one’s specific diagnosis. Not all agencies have the same focus. Getting clear answers will help you feel more at peace with your choice. Trust your gut feeling during these talks, as you will be working closely with this team for a while.

Preserve Your Family’s Story

Your family history is a treasure. We can help you capture those important memories and stories before they fade, ensuring your loved one’s legacy lives on for generations to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.