HospiceScout

HOSPICE SERVICES OF RENO

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
979 PYRAMID WAY STE. 115E
SPARKS, NV 89431
Ownership Type
For-Profit
Medicare Certified Since
March 10, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE SERVICES OF RENO
RoleStaff Count
Registered Nurses (RN)2
Physicians2
Volunteers2

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE SERVICES OF RENO reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE SERVICES OF RENO compares to hospices nationwide.

3.6 minutes

of nurse care per routine home care day, on average

That is the 1st percentile among hospices nationally. The national median is about 12 minutes.

61

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day3.6 min

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends14.6%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life57.2%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits94.5%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care15.8%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months36.8%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.3%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.6%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,620 · 37th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 21.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment88.2%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment78.2%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids39.1%
  • Visits in the last days of life21.4%
  • All care steps completed74.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer22%
  • Dementia37%
  • Heart and circulatory disease13%
  • Lung and respiratory disease13%
  • Stroke4%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Services of Reno

Hospice Services of Reno operates out of Sparks, Nevada. This provider offers end of life care to patients living in Washoe County. They have been certified by Medicare since early 2020. This agency holds accreditation from CHAP. That means they meet strict standards for safety and care quality. Getting care from an accredited group provides peace of mind for families. You can find their team on Pyramid Way. They focus on meeting the needs of those with life limiting illnesses in our local community.

About HOSPICE SERVICES OF RENO

This is a for profit hospice agency. Being a for profit provider means the agency operates as a business to offer care services. They have served the Sparks area since 2020. The CHAP accreditation is quite meaningful. CHAP stands for Community Health Accreditation Partner. They check if an agency follows high safety rules. This helps ensure that the care you get is consistent. The agency maintains a team of seven staff members. This includes two registered nurses and two physicians. They also work with two volunteers. Families should look at these numbers to see how the team supports patients. Having a clear team structure helps with daily care coordination. You should always ask about how these staff members work together to help your loved one stay comfortable at home.

Quality Care Insights

This provider holds solid marks for quality of care based on their recent CMS Hospice Care Index results. Their overall standing shows they meet national quality standards.

What Is Hospice Care Like in SPARKS?

Hospice care in Sparks focuses on comfort and dignity. It is a service meant to improve quality of life. The team visits you wherever you call home. This could be a private house or a care facility. They provide medical support and emotional help. You will have access to a team of seven people at this specific location. This includes two nurses and two doctors. They also have two volunteers who can provide extra support. These professionals work together to manage pain and other symptoms. The goal is to keep the patient as peaceful as possible. You are in control of your care plan. The team listens to your goals and follows your wishes. This makes the process much easier for families to manage during a difficult time.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice team is a big decision. You should feel comfortable with the people who enter your home. First, ask how often a nurse will visit your loved one. You need to know who is on call at night or on the weekend. Second, ask how they handle pain management and symptom relief. You want a team that responds fast when needs change. Third, ask how they support family caregivers with training or breaks. It helps to understand their specific process for updates. Finally, ask what happens if the patient needs to move to a different level of care. You want to know the transition will be smooth. Clear answers help you feel confident in your choice. Take your time with these questions before you decide on a provider.

Preserve Your Family Stories

Your loved one has a lifetime of memories worth keeping. Start documenting their unique story today to share with future generations.

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