HOSPICE SERVICES OF RENO
Provider Information
- Address
- 979 PYRAMID WAY STE. 115E
SPARKS, NV 89431 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 10, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Physicians | 2 |
| Volunteers | 2 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE SERVICES OF RENO reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE SERVICES OF RENO compares to hospices nationwide.
3.6 minutes
of nurse care per routine home care day, on average
That is the 1st percentile among hospices nationally. The national median is about 12 minutes.
61
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day3.6 min
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.6%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life57.2%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits94.5%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15.8%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months36.8%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.3%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.6%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,620 · 37th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 21.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment82.5%
- Breathing difficulty screening100%
- Breathing difficulty treatment68.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids31.8%
- Visits in the last days of life21.4%
- All care steps completed64.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia37%
- Heart and circulatory disease13%
- Lung and respiratory disease13%
- Stroke4%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Hospice Services of Reno
Hospice Services of Reno provides end of life care for families in Sparks, Nevada. They offer medical and support services to help people stay comfortable at home. The agency earned accreditation from the Community Health Accreditation Partner, known as CHAP. This means they meet high standards for their care processes and safety rules. Their office is on Pyramid Way in the 89431 area. They have been certified by Medicare since March of 2020. This team works with patients in Washoe County to ensure they get the right care at the right time. Choosing a provider is a big step for your family. Having a clear idea of what they offer makes that process much easier. They focus on meeting the needs of those who require support during a difficult phase of life.
About Hospice Services of Reno
This agency operates as a for-profit provider. It has served the community since becoming Medicare certified in early 2020. The CHAP accreditation is a special marker for this provider. CHAP is an independent group that checks if hospice agencies follow strict rules for quality and patient safety. They look at how the team manages medicines and how they talk to families about care plans. When an agency keeps this status, it shows they stick to clear guidelines. Families should know that this provider keeps a small staff of seven people. This includes two registered nurses and two physicians. They also have two volunteers who help with daily tasks. Having a smaller team can mean you see the same faces often. This helps build a steady relationship with the people who care for your loved one. That is often helpful for families who want to feel known and heard.
Quality of Care
What Is Hospice Care Like in Sparks?
Hospice care in Sparks focuses on comfort rather than a cure. The goal is to manage pain and help the patient live each day with dignity. A team visits the patient wherever they live. This could be a private house or an assisted living center. The team usually includes doctors, nurses, and volunteers who work together. At this agency, the staff includes two registered nurses and two physicians. These pros manage the medical side of care. Volunteers are also part of the group to help with errands or offer companionship. The team coordinates to make sure the patient stays safe and comfortable. They talk to the family to explain what to expect as the illness progresses. Local hospice care is meant to support the whole family. It provides a layer of help that makes it possible to stay in a familiar setting.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before you pick a provider. Start by asking how the staff handles pain management after hours. You need to know who answers the phone at night or on weekends. Ask how many nurses they have on staff to visit your home each week. It is also good to ask how they involve volunteers in the daily plan. Another good question is how they coordinate with your current primary doctor. You should also ask how they help family members cope with the stress of caregiving. Do they offer grief support after the patient passes away? Make sure you feel clear on their answers before you decide. Getting these details helps you feel more confident in your choice. Take your time to get the answers you need for your situation.
Preserve Your Family Stories
Your family has a unique history that deserves to be remembered. Recording these moments now helps keep your legacy alive for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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Understanding Medicare Hospice Benefit: A Family Guide
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Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
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