INFINITY HOSPICE CARE OF RENO, LLC
Provider Information
- Address
- 5538 LONGLEY LN STE B
RENO, NV 89511 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 20, 2011
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 21 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 23 |
56
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what INFINITY HOSPICE CARE OF RENO, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how INFINITY HOSPICE CARE OF RENO, LLC compares to hospices nationwide.
6.2 minutes
of nurse care per routine home care day, on average
That is the 3rd percentile among hospices nationally. The national median is about 12 minutes.
123
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day6.2 min
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.2%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.6%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits75.1%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.3%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care20%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.1%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,187 · 52nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 73% of patients or more. Most hospices score above 90 percent.
- Pain screening98%
- Pain assessment89.1%
- Breathing difficulty screening99.5%
- Breathing difficulty treatment97.6%
- Treatment preferences discussed99.8%
- Beliefs and values discussed99%
- Bowel care for patients on opioids100%
- Visits in the last days of life73%
- All care steps completed92.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia19%
- Heart and circulatory disease14%
- Lung and respiratory disease22%
- Stroke5%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Reno
Infinity Hospice Care of Reno, LLC provides end-of-life support for families in Washoe County. They offer comfort-focused care for patients at their home or in care facilities. Their office sits on Longley Lane and serves the greater Reno, Nevada area. Choosing the right team is a big decision during a hard time. You want experts who listen. This team brings medical, emotional, and spiritual support directly to your doorstep. They aim to improve quality of life when curative treatments are no longer the main goal. It is about making every day count. That is the core purpose of their work. They help manage pain and symptoms so patients can spend time with those they love. If you live in Reno, this is one of the local options available for your family's needs.
About INFINITY HOSPICE CARE OF RENO, LLC
This hospice provider has been Medicare certified since October 2011. Being certified for over a decade shows they have experience with federal standards. They operate as a for-profit organization. This means they are a private business rather than a non-profit entity. Some families prefer one over the other, so it is good to know this distinction. They currently hold a 4 out of 5 star rating for their quality of care. That is a strong score from the government index. But it is also important to look at how others feel. Their patient satisfaction rating is 2 out of 5 stars based on recent surveys. This gap between care quality and satisfaction can be confusing. The thing is, numbers only tell part of the story. You should always speak with them directly to see if their approach fits your family's values.
Quality Overview
Understanding Hospice Care in RENO
Hospice is a special way of caring for people with terminal illnesses. It is not about giving up. It is about focusing on comfort instead of a cure. In Reno, families often have several choices for hospice agencies. Some are national chains, while others are local to Nevada. Most insurance, including Medicare, covers these services fully. The care team usually includes a doctor, a nurse, and a social worker. They also add aides and chaplains to the mix. The goal is to keep the patient safe and comfortable at home. You can start hospice at any point once a doctor confirms a life expectancy of six months or less. But many people wait too long to start. Starting early gives the team more time to build a bond with the patient. That makes a real difference in the final months.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions. Do not be shy. This is your loved one's care we are talking about. First, ask how quickly a nurse can get to your home if a crisis happens at night. You need to know that help is truly available 24/7. Second, ask how they handle pain management. Every patient has different needs, and you want a team that adjusts plans quickly. Third, ask about their staff turnover. A team that stays together often provides better, more consistent care. Finally, ask how they support the family after a loss. Grief support is a huge part of hospice, but every agency offers something different. Take notes on the answers. Compare them between providers. Trust your gut feeling after you talk to the staff. It often knows more than the paperwork does.
Keep Their Stories Alive
The time spent with loved ones is precious. Preserve their life stories, memories, and wisdom for future generations to cherish forever.
Start Your StoryOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.