INFINITY HOSPICE CARE OF RENO, LLC
Provider Information
RENO, NV 89511
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care in Reno
Infinity Hospice Care of Reno, LLC provides end-of-life support for families in Washoe County. They offer comfort-focused care for patients at their home or in care facilities. Their office sits on Longley Lane and serves the greater Reno, Nevada area. Choosing the right team is a big decision during a hard time. You want experts who listen. This team brings medical, emotional, and spiritual support directly to your doorstep. They aim to improve quality of life when curative treatments are no longer the main goal. It is about making every day count. That is the core purpose of their work. They help manage pain and symptoms so patients can spend time with those they love. If you live in Reno, this is one of the local options available for your family's needs.
About INFINITY HOSPICE CARE OF RENO, LLC
This hospice provider has been Medicare certified since October 2011. Being certified for over a decade shows they have experience with federal standards. They operate as a for-profit organization. This means they are a private business rather than a non-profit entity. Some families prefer one over the other, so it is good to know this distinction. They currently hold a 4 out of 5 star rating for their quality of care. That is a strong score from the government index. But it is also important to look at how others feel. Their patient satisfaction rating is 2 out of 5 stars based on recent surveys. This gap between care quality and satisfaction can be confusing. The thing is, numbers only tell part of the story. You should always speak with them directly to see if their approach fits your family's values.
Quality Overview
Understanding Hospice Care in RENO
Hospice is a special way of caring for people with terminal illnesses. It is not about giving up. It is about focusing on comfort instead of a cure. In Reno, families often have several choices for hospice agencies. Some are national chains, while others are local to Nevada. Most insurance, including Medicare, covers these services fully. The care team usually includes a doctor, a nurse, and a social worker. They also add aides and chaplains to the mix. The goal is to keep the patient safe and comfortable at home. You can start hospice at any point once a doctor confirms a life expectancy of six months or less. But many people wait too long to start. Starting early gives the team more time to build a bond with the patient. That makes a real difference in the final months.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions. Do not be shy. This is your loved one's care we are talking about. First, ask how quickly a nurse can get to your home if a crisis happens at night. You need to know that help is truly available 24/7. Second, ask how they handle pain management. Every patient has different needs, and you want a team that adjusts plans quickly. Third, ask about their staff turnover. A team that stays together often provides better, more consistent care. Finally, ask how they support the family after a loss. Grief support is a huge part of hospice, but every agency offers something different. Take notes on the answers. Compare them between providers. Trust your gut feeling after you talk to the staff. It often knows more than the paperwork does.
Keep Their Stories Alive
The time spent with loved ones is precious. Preserve their life stories, memories, and wisdom for future generations to cherish forever.
Start Your StoryOther Hospice Providers Nearby
Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.