HospiceScout

FAITH HEALTH HOSPICE

Non-ProfitJoint Commission (JCAHO) AccreditedHome Health Agency

Provider Information

Address
2622 W NORFOLK AVE, STE 200
NORFOLK, NE 68701
Ownership Type
Non-Profit
Medicare Certified Since
October 30, 1992

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for FAITH HEALTH HOSPICE
RoleStaff Count
Registered Nurses (RN)4
Volunteers1

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what FAITH HEALTH HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how FAITH HEALTH HOSPICE compares to hospices nationwide.

21.3 minutes

of nurse care per routine home care day, on average

That is the 96th percentile among hospices nationally. The national median is about 12 minutes.

22

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day21.3 min

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.3%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life99.6%

    Ranks better than about 92% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits11.9%

    Ranks better than about 95% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months45%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)95th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$11,305 · 15th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 87.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment93.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed96.3%
  • Bowel care for patients on opioids97.7%
  • Visits in the last days of life87.6%
  • All care steps completed93.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer16%
  • Dementia24%
  • Heart and circulatory disease26%
  • Lung and respiratory disease8%
  • Other conditions24%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Support for Your Loved Ones

Faith Regional Health Services Hospice offers compassionate end-of-life care in Norfolk, Nebraska. They serve families throughout Madison County by focusing on comfort and dignity. Their team helps patients manage pain and emotional needs during a difficult time. This non-profit provider has been certified by Medicare since 1992. That is over thirty years of serving this community. Choosing the right hospice is a heavy decision for any family. You want a team that feels like an extension of your own support system. Faith Regional has built a long history of helping people right here in our backyard. They focus on the physical, emotional, and spiritual well-being of every person they serve. It is about making each day count. When you reach out, you are connecting with local experts who understand the unique rhythm of life in Norfolk. They stand ready to walk this path with you and your loved ones.

About Faith Regional Health Services Hospice

This provider operates as a non-profit organization. That is a big deal because it means their focus stays on patient needs rather than profit margins. They earned their Medicare certification back in October of 1992. That longevity matters. It shows they have deep roots in the Norfolk area. Families should know that hospice is not just about the final days of life. It is a program designed to help people live as fully as possible. The team at Faith Regional includes doctors, nurses, and aides who specialize in comfort care. They also offer social workers and chaplains to support the whole family. You are not just choosing a medical provider. You are choosing a partner to help you navigate the medical, emotional, and practical challenges of a terminal illness. They provide this care in your home or wherever you call home. You have options, and this team is a pillar of the local healthcare landscape.

Quality You Can Trust

Faith Regional Health Services Hospice holds a perfect 5/5 overall rating from CMS. Their quality of care also scores a perfect 5/5 based on the Hospice Care Index. With a 4/5 patient satisfaction score, families consistently report strong, reliable support during their most vulnerable moments.

Understanding Hospice Care in Norfolk

Hospice is a special way of caring for people with serious illnesses. In Norfolk, providers like Faith Regional bring that care directly to where you live. Many people wait too long to ask for help because they think hospice means giving up. That is simply not true. The thing is, hospice is about choosing a path of comfort. It is about getting help with pain and symptoms so you can focus on family time. You might be surprised by how much weight it lifts off your shoulders. The team coordinates all the medicine and equipment you need. They also provide respite for tired caregivers who need a break. It is a team approach that puts the patient at the center. When you live in a place like Madison County, you want a provider that knows the local community. Having support close to home makes a massive difference for your peace of mind.

What to Ask When Choosing a Hospice Provider

You have the right to choose the best care for your family member. When you speak with a provider, keep these questions in mind. First, ask how quickly they can respond if a crisis happens in the middle of the night. You need to know that help is just a phone call away. Second, ask how their team handles pain management. Every patient is different, and their plan should be flexible. Third, ask how they support family members after the loss of a loved one. Grief support is a vital part of what hospice does for the survivors. Finally, ask what the daily routine looks like for a typical patient. You want to know who will be coming into your home and how often. Do not be afraid to ask these questions. A good provider will be happy to answer them clearly and with kindness.

Keep Your Family Stories Alive

During this time, the stories of your loved ones become even more precious. We can help you capture those memories and preserve them for the generations to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.